ABAdriana Bravo
@adrianabravo
Customer Support Representative with +1.5 years of experience in contact center operations.
BoliviaWhat I'm looking for
Customer Support Representative with +1.5 years of experience in contact center operations talking to customers over the phone, e-mail, and live chat to resolve a broad range of concerns. Offers strong computer skills in Google Workspace, Microsoft Office Suite, and CRM softwares. Multitasks and thinks critically and analytically to solve problems and produce satisfied customers.
Experience
Prompt writing
Remotasks/Outlier
Jun 2024 - Present (4 months)
• Train and assess Large Language Models (LLM) by writing creative prompts and responses.
• Evaluate LLMs by safety, writing style, fact-checking, and several more criteria.
Customer Support Representative
Vernal Space
Jan 2023 - Present (1 year 9 months)
• Manage escalated calls with professionalism, ultimately resolving complex issues to the satisfaction of both the client and the company.
• Support customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions, and implementing the best solutions.
Interior Designer
Chinga Decoraciones
Jul 2019 - Oct 2019 (3 months)
• Implemented multiple high-end residential and commercial interior design projects within cost, quality, and timeframe targets.
• Illustrated visual concepts during client presentations through detailed plans and sketches.
Tech stack
Learn about the tools and technologies that Adriana likes to use.
Availability
Location
BoliviaAuthorized to work in
Salary expectations
Social media
Job categories
Interested in hiring Adriana?
You can contact Adriana and 10k+ other talented remote workers on Himalayas.
Message AdrianaFind your dream job
Sign up now and join over 10,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
