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JU@jeyjey2697user
Business administrator and gastronomy expert with customer service experience.
BoliviaI am a dedicated business administrator and gastronomy expert with a strong background in customer service. My experience spans multiple roles in various companies, where I have honed my skills in handling customer inquiries, complaints, and sales across different platforms. I thrive in dynamic environments and enjoy the challenge of meeting customer needs effectively.
Throughout my career, I have worked with international companies, providing customer support for products ranging from swimwear to vehicle parts. My proactive approach and ability to communicate effectively in both Spanish and English have allowed me to build strong relationships with clients and colleagues alike. I am passionate about continuous learning and personal development, always seeking opportunities to enhance my skills and contribute positively to my workplace.
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Work history, roles, and key accomplishments
CallNovo - Company "AA Driver Training Center"
Aug 2022 - Present (3 years 3 months)
Operated as a call center representative for course registrations and services offered by the company in New York City. Assisted clients in obtaining TLC licenses for various transportation services through telephone calls.
CallNovo - Company "MyMroMarts"
May 2023 - Aug 2023 (3 months)
Provided customer service for consultations, pre-sales, and sales of tractor engine parts through calls, emails, and chats. Assisted customers in China and the USA with their inquiries and purchases.
CallNovo - Company "Suncent Auto"
Aug 2022 - May 2023 (9 months)
Handled customer service for consultations, pre-sales, and sales of vehicle articles via calls, emails, and chats. Supported customers in China and the USA with their automotive product needs.
CallNovo - Company "Cupshe"
Mar 2022 - Aug 2022 (5 months)
Provided customer service and handled claims through chat for a swimsuit company based in China with international reach. Assisted customers with inquiries and resolved issues related to their orders and products.
Degrees, certifications, and relevant coursework
GASTRONOMY, Gastronomy
2019 - 2022
Studied Gastronomy at Primara Escuela de Hoteleria y Turismo in La Paz, Bolivia. Gained knowledge and skills in culinary arts and hospitality.
UBDEGREE IN BUSINESS ADMINISTRATION, Business Administration
2018 - 2020
Studied Business Administration at Universidad Catolica Boliviana in La Paz, Bolivia. Completed coursework relevant to business management and administration.
BACHILLER EN HUMANIDADES, Humanities
2002 - 2013
Completed secondary education with a focus on Humanities at Colegio Lourdes in La Paz, Bolivia. Acquired foundational knowledge in various academic subjects.
Software and tools used professionally
BoliviaYou can contact JeyJey2697 and 90k+ other talented remote workers on Himalayas.
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