At East Palaces Company, I develop client relationships and new business opportunities for heating, ventilation, air-conditioning, and waterproofing solutions. I negotiate prices and commercial terms while monitoring market trends and competitor activity.
Previously at DHL Express, I handled customer inquiries, complaints, and service requests, and generated business through outbound calls and email campaigns. I exceeded monthly sales targets and was recognized for customer service and sales performance; earlier, I supported vehicle sales and trade-in work in Albania.
