Aditya User

Developed and implemented risk management strategies to enhance portfolio profitability and sustainability. Designed tailored credit life insurance solutions for financial institutions, improving client satisfaction and ensuring regulatory compliance.

Spearheaded new business acquisition through strategic prospecting and client engagement. Enhanced client retention by resolving issues and providing expert consultation on employee benefit packages.

Trained insurance agents on product knowledge and sales strategies, leading to increased sales performance. Optimized sales processes to enhance customer experience and service quality.

Established and maintained strong relationships with key clients, ensuring service excellence. Efficiently resolved client issues, strengthening customer loyalty and retention.

Managed end-to-end deal processes, enhancing operational efficiency and revenue growth. Conducted market analysis to identify business opportunities and provide strategic recommendations.

Processed and verified over 220 KYC applications daily, ensuring compliance with internal and regulatory policies. Identified fraudulent applications, improving risk management protocols.

Studied Change Management, IoT, Artificial Intelligence, Cybersecurity, and Data-Driven Business as part of the Master in Digital Transformation Leadership.

Focused on Quantitative Methods, Development Sociology, and Social Statistics while earning a Bachelor of Sociology.