aditi teja
@adititeja
Customer Support Executive at BOARD360, coordinating B2B partnerships and resolving stakeholder queries.
IndiaWhat I'm looking for
At BOARD360, I managed B2B communication with colleges, universities, corporates, and senior stakeholders. I coordinated meetings and follow-ups, represented the company at seminars, and tracked interactions to keep partner communication on schedule.
At Leverage Edu, I guided students on international education financing and study abroad services, managed customer records in Salesforce and CRM systems, and coordinated with internal teams to resolve concerns. I also compiled performance metrics with internal teams to identify ways to improve service quality.
Experience
Work history, roles, and key accomplishments
Senior Operations Associate (Partnerships)
BOARD360
Jul 2026 - Oct 2026 (3 months)
Managed B2B communication with colleges, universities, corporates, and senior stakeholders, coordinating meetings and representing the company at events. Tracked response rates and follow-ups through reports and trackers.
Client Relationship Associate (Fly Finance)
Leverage Edu
Oct 2025 - Mar 2026 (5 months)
Managed the inquiry process for walk-in and international customers from 16 countries, guiding students on education financing and study abroad services. Resolved client concerns by coordinating with internal teams and maintained records in CRM systems.
Education
Degrees, certifications, and relevant coursework
DY Patil University
MBA, Business Analytics
2024 -
Pursuing an online MBA in Business Analytics with a specialization in AI and Machine Learning, expected to complete in 2026.
IBM
Enterprise Design Thinking Practitioner, Design Thinking
2023 - 2023
Earned the Enterprise Design Thinking Practitioner certification from IBM in 2023.
Coursera
Internet of Things (IoT) & Embedded Systems, Internet of Things
2020 - 2020
Completed a certification in Internet of Things (IoT) and Embedded Systems from Coursera in 2020.
ABES Engineering College
Bachelor of Technology, Electrical and Electronics Engineering
2017 - 2021
Pursued a Bachelor of Technology in Electrical and Electronics Engineering, graduating in 2021.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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