Open to opportunities

Adi Birani

@adibirani

Message

Sales executive with exceptional communication and customer service skills.

India

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales expertise and communication skills in a dynamic environment, with opportunities for growth and development.

With several years of experience in sales and customer service, I have honed my communication skills while engaging with diverse customers. My journey began at Mazda Consultancy, where I worked as a Customer Service Representative for a UK-based travel agency, addressing customer queries and ensuring satisfaction.

Following that, I joined Caterpillar Signs, a US-based printing company, where I further developed my problem-solving abilities by assisting customers with their orders and resolving any issues that arose. Currently, I am a Sales Executive at NSEG Pvt Ltd, a leading Australian solar company, where I have successfully driven significant sales through effective phone communication.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

NSEG Pvt Ltd

Feb 2022 - Present (3 years 5 months)

Currently driving significant sales for a leading Australian solar company through telephonic engagement. Consistently achieve sales targets by effectively communicating product value and closing deals over the phone.

Sales Telemarketing Customer Acquisition Negotiation Communication Lead Generation CRM Software

Customer Service Representative

Caterpillar Signs

Jan 2019 - Present (6 years 6 months)

Assisted customers in a US-based printing industry with placing orders and resolving post-order inquiries. Successfully managed customer expectations and provided effective solutions to various problems.

Customer Service Order Processing Problem Solving Communication

Customer Service Representative

Mazda Consultancy

Jan 2018 - Present (7 years 6 months)

Resolved customer queries and issues for a UK-based travel agency, ensuring high levels of customer satisfaction. Provided comprehensive support, addressing diverse travel-related concerns efficiently.

Customer Service Problem Solving Communication Customer Satisfaction Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Aditya Birani Ahmedabad

Unknown, Unknown

The user has not provided any specific educational details, only contact information and professional experience. Therefore, no educational description can be generated.