Adhithyaa Sridharan

Create and maintain a wide range of technical documentation including user documentation, API documentation, tutorials, implementation guides, and release notes. Collaborate with subject matter experts, software engineers, and product managers to ensure accuracy and completeness.

Wrote and maintained high-quality documentation for technical and non-technical audiences, including concept documents, how-to procedures, product documents, integration documents, and API documents. Collaborated with cross-functional teams including product managers, developers, SMEs, and quality assurance.

Delivered documentation that helped customers successfully implement the services of Zoho Craft Grid. Collaborated with project managers, software engineers, and subject matter experts to understand customer needs and ensure consistency in style, fonts, images, and tone.

Worked on the core banking/payments domain, organized and efficient in deadline-driven environments. Interacted frequently with SMEs for technical reviews and updated documentation based on review comments, simplifying information using tools such as Adobe FrameMaker, DITA, Oxygen XML Editor, Snagit, and MS Word.

Created user documentation of various types including User Guides, Evaluator's Guide, Best Practices Guide, Installation Guides, API scripting documentation, Instruction manuals, Whitepapers, and Architecture diagrams based on SDLC and DDLC flow. Collaborated with designers to create supporting graphics.

Pursued a Bachelor of Technology in Computer Science from SASTRA University from 2012 to 2016.