Umamaheswari Rajamani

Created user guides for an internal tool for Clearwateranalytics.com, including a quick start guide using Paligo. Developed comprehensive documentation to assist users in navigating and utilizing the software effectively.

Developed Installation Guides and Developer documentation for RSuite Enterprise using Oxygen XML editor. Updated the product website and created setup guides for development environments on Linux and Windows.

Created API documentation for a US-based bank, detailing services, protocols, and request/response structures for JSON-RPC based APIs. Tested APIs using Postman to ensure accuracy and proper interpretation of responses.

Created Docker-based appliance and Collaboration Software Installation Guides in Confluence. Developed Metadata Harvester User Guide and Messaging Services User Guide using Confluence.

Documented known issues and enhancements for product releases through Release Notes. Updated User Guides for new enhancements and compliance-related changes using Adobe Framemaker.

Documented release notes for major and patch releases, including known issues and enhancements. Updated Online Help using Adobe RoboHelp and created Job Aids and Quick Reference Cards for Service Now Cloud Solution.

Interacted with business analysts and client stakeholders throughout the document development life cycle. Prepared User Manuals, Brochures, Feature lists, Troubleshooting Guides, and Installation Guides for Cuecent Business Process Management Suite.

Created User Manual for the Energy Efficient Program Management (EEPM) application, designing templates and TOCs. Gathered requirements from functional specs, use cases, and SMEs, structuring content flow and performing extensive reviews.

Prepared User Guide for HUM for CISCO LAN Management Solution (LMS), including Online Help and Release Notes. Authored new features using Adobe Framemaker and developed online help files, incorporating review comments.

Prepared User Guide and Admin Guide for Strategic Imaging Widgets. Developed Compliance Documents, Software Requirements Specifications, Use Cases, and FDA compliance documents for Koves (Fertility Cryobank application).

Maintained and updated User Guides for various modules of Wealth Management System. Created a User Manual for a private bank in UAE, describing modules of their core banking application BankSys.

Authored Administrative Guide and End-user Guide, creating context-sensitive help for GUI options. Designed network diagrams, a simple website using Dreamweaver 3.0, and redesigned the product website getcloser.net.

Completed a Bachelor of Science degree with a specialization in Statistics. This program provided a foundational understanding of statistical principles and their applications.

Obtained an Honours Diploma focusing on Software Technology and Systems Management. The curriculum covered key aspects of software development and system administration.

Completed a Post Graduate Diploma in Computer Science, specifically the IMPACT-EP program. This advanced diploma deepened knowledge in various computer science domains.

Participated in a Post Graduate program focused on Technical Writing. This program enhanced skills in creating clear and effective technical documentation.