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adewumi toluAT
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adewumi tolu

@adewumitolu

Organized virtual assistant specializing in customer support and administrative assistance.

Nigeria
Message

What I'm looking for

I am seeking a virtual-assistant/customer-support role at a collaborative company where I can use my logistics and admin skills, work remotely, grow professionally, and deliver organized, proactive communication.

I am a resourceful, detail-oriented professional with strong experience in administrative support, customer support, and logistics operations. I consistently use productivity tools to streamline processes and improve client satisfaction.

In operations roles, I coordinated logistics, managed driver schedules, handled daily customer calls, and ensured timely deliveries while supporting HR functions to maintain staff welfare and attendance. I also ensured compliance with local tax and regulatory requirements.

As a website manager in a freelance/remote capacity, I updated product pages, pricing, and visuals, processed online orders, coordinated fulfillment with logistics, and handled customer inquiries through digital channels with professionalism and speed.

I seek roles where being organized, proactive, and communicating clearly are valued; I bring empathy, ownership, and a strong attention to detail to every task, with proven ability to improve customer experience and operational efficiency.

Experience

Work history, roles, and key accomplishments

GC

Website Manager

Gidicakes and Confectionaries

Aug 2025 - Nov 2025 (3 months)

Maintained website product listings, pricing, and visual content, processed 50+ online orders daily, coordinated order fulfillment with logistics partners, and responded promptly to customer inquiries while ensuring accurate, professional, and timely service.

GC

Administrative/ Operations Manager

Gidicakes and Confectionaries

Jul 2019 - Feb 2024 (4 years 7 months)

Managed executive calendars, coordinated meetings and appointments, handled 100+ daily emails, maintained accurate customer and inventory records across five branches, digitized filing systems to improve document retrieval, and coordinated daily operations to ensure efficient workflows and timely product deliveries.

Education

Degrees, certifications, and relevant coursework

Federal University of Agriculture, Abeokuta logoFA

Federal University of Agriculture, Abeokuta

Bachelor of Science, Water Resources Management

2011 - 2015

Completed a Bachelor's degree in Water Resources Management with coursework and training focused on sustainable water resource planning and management.

Tech stack

Software and tools used professionally

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