adewumi tolu
@adewumitolu
Organized virtual assistant specializing in customer support and administrative assistance.
What I'm looking for
I am a resourceful, detail-oriented professional with strong experience in administrative support, customer support, and logistics operations. I consistently use productivity tools to streamline processes and improve client satisfaction.
In operations roles, I coordinated logistics, managed driver schedules, handled daily customer calls, and ensured timely deliveries while supporting HR functions to maintain staff welfare and attendance. I also ensured compliance with local tax and regulatory requirements.
As a website manager in a freelance/remote capacity, I updated product pages, pricing, and visuals, processed online orders, coordinated fulfillment with logistics, and handled customer inquiries through digital channels with professionalism and speed.
I seek roles where being organized, proactive, and communicating clearly are valued; I bring empathy, ownership, and a strong attention to detail to every task, with proven ability to improve customer experience and operational efficiency.
Experience
Work history, roles, and key accomplishments
Website Manager
Gidicakes and Confectionaries
Aug 2025 - Nov 2025 (3 months)
Updated and maintained product pages, pricing, and visuals; processed online orders and coordinated logistics to ensure timely fulfillment while managing customer inquiries across digital channels.
Logistics & Operations Manager
Gidicakes and Confectionaries
Jul 2019 - Feb 2024 (4 years 7 months)
Coordinated logistics and dispatch to ensure timely deliveries, managed driver schedules and inter-branch material distribution, and supported HR functions while handling daily customer communications to improve service reliability.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
Bachelor of Science, Water Resources Management
2011 - 2015
Completed a Bachelor's degree in Water Resources Management with coursework and training focused on sustainable water resource planning and management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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