At a remote e-commerce brand, I handle customer enquiries and service requests across communication channels, resolve complaints, and follow up until issues are closed. I maintain accurate customer and order records while working a remote night-shift schedule.
At Prostruct Engineering Limited, I responded to customer and client enquiries, followed up on requests, and maintained records. At Hallelujah Oil & Gas, I managed daily business operations and handled customer concerns.
Through freelance digital projects, I built customer-facing websites, tested digital products, and used AI tools for research and content. My background includes health sciences and biology education.
