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@adeogunraodat
Customer-focused professional skilled in service, communication, and problem resolution.
I am a dedicated customer-focused professional with strong communication, administrative, and problem-solving skills, proven through roles in education, public service, and research. I deliver empathetic client support and manage inquiries with attention to detail and a proactive attitude.
As a School Teacher at Baqis Springfield Schools, I designed and delivered lessons, built relationships with students and parents, and developed organizational and multitasking abilities through lesson planning and progress tracking. In prior roles as a Graduate Assistant and Research Intern, I supported training programs, provided administrative and customer-facing support, and contributed to research projects, demonstrating adaptability and teamwork.
I hold a B.Sc. in Aquaculture and Fisheries (CGPA: 4.51/5.00) and multiple certifications in Customer Service, Virtual Assistance, Emotional Intelligence, Digital Marketing, Business Administration, and Cybersecurity. I seek to leverage my interpersonal skills, technical proficiency, and proactive work ethic to deliver outstanding client experiences in a call center or customer service environment.
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Work history, roles, and key accomplishments
Baqis Springfield Schools
Apr 2025 - Present (7 months)
Deliver engaging lessons in English, Mathematics, and Social Studies for Primary 4–6 pupils, improving classroom engagement and maintaining strong parent-student communication.
Lagos State Ministry of Agriculture and Food Systems
Dec 2023 - Oct 2024 (10 months)
Assisted coordination of training and advisory programs for farmers and provided administrative and customer-facing support, improving information flow and stakeholder engagement.
Nigerian Institute of Oceanography and Marine Research
Feb 2022 - Present (3 years 9 months)
Supported biotechnology research and documentation in aquaculture projects, contributing to experimental workflows and ensuring accurate data records.
Degrees, certifications, and relevant coursework
Bachelor of Science, Aquaculture and Fisheries
Grade: 4.51/5.00
Activities and societies: Assistant Class Representative (2019–2023); Financial Secretary – NAFIS (2019–2020)
Completed a Bachelor of Science in Aquaculture and Fisheries with a CGPA of 4.51/5.00, focusing on aquaculture research and practical fisheries management.
Software and tools used professionally
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