Ademisola SanusiAS
Open to opportunities

Ademisola Sanusi

@ademisolasanusi

Results-driven Team Manager with expertise in Management

Nigeria

What I'm looking for

I am looking for a role in a dynamic environment that values operational excellence and customer satisfaction, where I can contribute to team success and further develop my skills.

I am a results-driven Team Manager with over four years of experience in diverse sectors including housing and real estate, banking, telecommunications, and retail. My career has been marked by a proven record of operational optimization and customer service excellence. I thrive in dynamic environments where I can leverage my skills in legal practice, project execution, and KYC/AML compliance to drive team success.

In my most recent role as Head of Operations at Bancor Property Services, I implemented an online registration portal that improved KYC efficiency by 20% and streamlined background checks, identifying misrepresentation in 13% of cases. My leadership has maintained a 100% annual occupancy and satisfaction rate while reducing operating expenses by 4.7% annually. I am eager to contribute to growth-oriented teams where I can further enhance operational processes and customer satisfaction.

Experience

Work history, roles, and key accomplishments

LL
Current

Company Secretary

Lucidum Finance Company Limited

Sep 2024 - Present (9 months)

Serves as Company Secretary, overseeing corporate governance and ensuring compliance with legal and regulatory requirements. Provides essential administrative and legal support to the company's operations.

BS

Head of Operations

Bancor Property Services

Oct 2022 - Apr 2025 (2 years 6 months)

Implemented an online registration portal and streamlined background checks, significantly improving KYC efficiency and identifying misrepresentation. Enhanced incident reporting processes, reducing resolution times by 30%, and achieved an average 11-day transaction closing rate with 100% annual occupancy. Built strategic vendor relationships, leading to a 4.7% annual reduction in operating expens

HG

Retail Banking Associate

Halifax, Lloyd's Banking Group

Jan 2022 - Sep 2022 (8 months)

Onboarded customers and performed critical KYC verifications, successfully boosting credit card adoption rates by 4%. Developed an innovative system that reduced customer wait times by 20% and contributed to 37% fraud detection in monitored transactions.

CG

Consumer Service Specialist

Currys Retail Group

Oct 2021 - Jan 2022 (3 months)

Successfully sold mobile devices and service contracts, achieving 37 device sales in a month while part-time. Maintained an 80% Net Promoter Score and reached a 25% customer retention rate through effective personal sales tactics.

Education

Degrees, certifications, and relevant coursework

University of Westminster logoUW

University of Westminster

Legal Practice Course (LPC), Legal Practice

Grade: Pass

Completed the Legal Practice Course, gaining essential practical legal skills and knowledge required for professional legal practice. Focused on developing competencies in various legal areas to prepare for a career as a solicitor.

University of Buckingham logoUB

University of Buckingham

LLM in International and Commercial Law, International and Commercial Law

Grade: Merit

Pursued a Master of Laws with a specialization in International Oil & Gas Law and Policy. Studied advanced topics including Anti Money Laundering, Offshore Banking, International Trade, and Maritime Law.

Milton Keynes College logoMC

Milton Keynes College

BTEC Level 3 Diploma, Business Management

Grade: DDM

Activities and societies: Vice-President, Student Council

Completed a BTEC Level 3 Diploma in Business Management, focusing on practical business skills and knowledge. Key modules included Business Environment, Business Accounting, Retail, and Communication Skills.

University of Lancaster logoUL

University of Lancaster

LLB (Law), Law

Grade: 2:1 (Upper Second-Class Honours)

Activities and societies: Vice-President, Student Council

Obtained a Bachelor of Laws degree, covering core legal subjects such as Contract Law, Torts, Commercial Law, Intellectual Property, and Conflict of Laws. Developed strong analytical, research, and critical thinking skills essential for legal careers.

Tech stack

Software and tools used professionally

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