Ademar Perez
@ademarperez
Senior Technical Program Manager with expertise in Agile methodologies.
What I'm looking for
I am a Senior Technical Program Manager with a proven track record of driving significant improvements in operational efficiency and product delivery. At Xero, I spearheaded a Data Fix Program that achieved a remarkable 98% reduction in data corruption incidents, enhancing database reliability for millions of small businesses globally. My leadership in implementing Agile methodologies resulted in a 40% decrease in post-deployment issues and operational cost savings of $1.2 million within just four months.
Throughout my career, I have consistently focused on aligning cross-functional teams and enhancing collaboration. By integrating 18 product teams into a quarterly planning framework, I increased project completion rates by 40%. My experience spans various roles, including Agile Coach at Strike Protocols, where I accelerated product launch timelines by 50%, and Technical Program Manager at American Express, where I generated $800 million in revenue through successful product launches.
With a strong foundation in Agile practices and a commitment to customer-centric delivery, I am passionate about leading teams to achieve their goals and drive business success. I hold multiple certifications in Agile coaching and Scrum methodologies, which further enhance my ability to lead and inspire teams in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Senior Technical Program Manager
Xero
Jan 2024 - Present (1 year 5 months)
Achieved a 98% reduction in data corruption incidents by spearheading a Data Fix Program which enforced DRE compliance across 2,000 engineers and enhanced database reliability for 4.2 million small businesses globally. Decreased post-deployment issues by 40% and operational costs by $1.2M within 4 months by championing the delivery of a company-wide production readiness process with Agile methodol
Senior Product Delivery Manager
Xero
Mar 2022 - Present (3 years 3 months)
Generated $15M in annual recurring revenue (ARR) and increased team engagement scores by 55% by leading the implementation of OKRs and PRDs across 10 global payment teams, delivering 12 successful payment initiatives. Reduced delivery lead time by 40% within 6 months by managing the adoption of Agile methodologies and project management processes across a global Payments team, enhancing team colla
Product Delivery Manager
Xero
Nov 2019 - Present (5 years 7 months)
Achieved a 90% customer adoption rate and $1.2M monthly recurring revenue by managing the end-to-end development of a Payroll API for the UK market using agile methodologies and effective product management practices. Increased user adoption by 60% in the first 6 months and captured a $200M market segment by leading the launch of Instant Bank Pay solution via GoCardless within Xero, focusing on Sa
Agile Coach
Strike Protocols
May 2019 - Present (6 years 1 month)
Accelerated product launch timelines from 8 months to 4 months, a 50% reduction in time to market, by implementing agile methodologies and streamlining processes across the whole company. Achieved 90% alignment between strategic objectives and daily operations by spearheading the implementation of OKRs and KPI tracking across the 8-team start-up, which also enhanced productivity metrics by 40% wit
Technical Program Manager
American Express
Aug 2018 - Present (6 years 10 months)
Generated $800M in revenue through successfully launching digital credit card shops for Marriott, Hilton, JPM Chase Bank, and Delta, by managing end-to-end product development across 3 scrum teams. Achieved 95% test automation coverage and improved defect detection rates by 40% within 6 months by creating an agile test automation strategy and delivering this project while maintaining uninterrupted
Release Manager
Express Scripts
May 2017 - Present (8 years 1 month)
Reduced program cycle time by 60% for 9 agile teams by coaching technical product owners to improve the facilitation of scrum ceremonies, improving CI/CD pipelines, implementing automated testing, and encouraging mob programming practices. Reduced issue resolution time by 50%, improved collaboration, and accelerated decision-making by facilitating scrum of scrum meetings and managing dependencies
Scrum Master Specialist
IBM
Apr 2016 - Present (9 years 2 months)
Launched a $6.7M Healthcare application for Johnson & Johnson three weeks ahead of schedule by managing agile project delivery across two scrum teams, implementing product management strategies, and thus improving customer net promoter score by 40%. Delivered a $8.5M travel application for Marriott Hotels on time by fine-tuning team velocity to predict time to launch and leveraging customer insigh
Scrum Master, Front-end Developer, QA Analyst
General Electric (GE Capital)
Jan 2014 - Present (11 years 5 months)
Delivered 10 projects on time and budget by facilitating sprint planning, daily stand-ups, backlog refinement, and retrospectives across 6 agile teams. Led weekly scrum of scrum meetings to identify and resolve 100% of high-profile defects before product releases, improving product quality and customer satisfaction ratings by 40%.
Education
Degrees, certifications, and relevant coursework
Syracuse University
Bachelor's, Finance
Completed a Global Enterprise Technology immersion experience, a six-class semester program, including an eight-month full-time internship with Ernst & Young in New York City. Presented a semester-long project to E&Y advisory partners, identifying business areas for improvement and possible recommendations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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