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Balasubrahmanyam Pillalamarri

@balasubrahmanyampill

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Strategic Technical Program Manager with 22 years of experience.

United States

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What I'm looking for

I am seeking a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am a strategic and outcome-driven Technical Program Management leader with over 22 years of experience in driving AI, Observability, and FinTech initiatives across global organizations. My proven ability to reduce Mean Time to Recovery (MTTR) by 40% and scale telemetry pipelines showcases my commitment to delivering business-critical outcomes. I excel in leading multi-quarter, high-risk programs and aligning cross-functional teams across Engineering, Product, and AI/ML domains.

Throughout my career, I have successfully managed significant projects at renowned companies like Cisco and Intuit, where I implemented innovative solutions that resulted in substantial revenue growth and improved customer satisfaction. My leadership in the Cisco Observability Platform and the integration of AI-powered Root Cause Analysis into AppDynamics exemplifies my capability to drive impactful change and mentor teams to achieve excellence in program management.

Experience

Work history, roles, and key accomplishments

Current

Leader, Technical Program Management

Current

Cisco

May 2022 - Present (3 years)

Leading the integration of AI-powered Root Cause Analysis into AppDynamics SaaS product, achieving a 40% reduction in navigation time and a 60% increase in customer satisfaction. Coordinating cross-functional teams to deliver AI-driven MTTR reduction for Splunk Observability Cloud.

AI Program Management Agile Methodologies Risk Management Stakeholder Engagement Product Development Observability

Senior Staff Program Manager

Teradata Corp

Apr 2018 - May 2022 (4 years 1 month)

Improved time to market for Vantage platform releases by over 50% by transforming ambiguous inputs into actionable plans. Worked with globally distributed scrum teams to enhance productivity and quality using Agile best practices.

Agile Practices Change Management Productivity Strategic Planning Team Leadership Problem Solving

Senior Technical Program Manager

Intuit

Feb 2017 - Apr 2018 (1 year 2 months)

Managed product portfolio for a cross-functional program, influencing multiple scrum teams and improving engineering practices to enhance productivity and product quality.

Agile Development Scrum Release Milestones Quality Assurance Team Collaboration

Senior Technical Program Manager

Intuit

Feb 2014 - Mar 2018 (4 years 1 month)

Oversaw portfolio and roadmap planning for TurboTax, driving integration with Apple Pay and achieving significant revenue growth while maintaining low defect leakage.

Portfolio Management Roadmap Planning Revenue Integration Agile Methodologies Team Collaboration

Agile Coach/Scrum Master

Intuit

Apr 2011 - Feb 2014 (2 years 10 months)

Mentored teams on Agile principles and collaborated with various stakeholders to implement non-functional solutions for performance improvements in Android applications.

Performance Optimization Android Development Mentoring

Software Engineer in Quality

Intuit

Dec 2006 - Apr 2011 (4 years 4 months)

Authored automated functional tests and contributed to technical publications while enhancing test coverage for QuickBooks Windows Desktop applications.

Quality Assurance Automated Testing Test Coverage Functional Testing Software Development Unit Testing SilkTest NUnit Silk Test

Education

Degrees, certifications, and relevant coursework

Project Management Institute

Certification, Agile Project Management

2021 -

Earned Agile Certified Practitioner (PMI-ACP) certification, showcasing expertise in agile project management methodologies.

Scaled Agile, Inc.

Certification, Agile Framework

2020 - 2022

Completed SAFe Program Consultant (SPC) 5.0 certification, focusing on implementing the Scaled Agile Framework in organizations.

Project Management Institute

Certification, Project Management

2019 -

Achieved Project Management Professional (PMP) certification, demonstrating proficiency in project management principles and practices.

Stanford University

Certificate, Innovation and Entrepreneurship

2017 - 2017

Completed the Stanford Innovation and Entrepreneurship Certificate program, focusing on innovative strategies and entrepreneurial skills necessary for success in business.