Adedoyin Oyetunji
@adedoyinoyetunji
I resolve customer issues across phone, email, and chat using CRM tools.
What I'm looking for
At Juicyway, I responded to customer inquiries across phone, email, and chat, resolved complaints, documented interactions in CRM and ticketing systems, and followed through on escalated issues.
I also supported operations at Wooddesignes by coordinating orders, supervising manufacturing delivery, and maintaining real-time inventory records. My experience includes freelance content assistance, where I wrote, edited, and formatted articles while learning SEO strategies.
With a Communication Arts background and experience in audit, finance, production, and marketing environments, I bring clear communication, problem-solving, and a calm, professional approach to improving customer experience.
Experience
Work history, roles, and key accomplishments
Customer Support
Juicyway
Aug 2025 - Jun 2026 (10 months)
Responded to customer inquiries via phone, email, and chat, resolved complaints, and documented interactions using CRM systems. Escalated complex issues and maintained product knowledge.
Education
Degrees, certifications, and relevant coursework
Bowen University
Bachelor of Arts, Communication Arts
2018 - 2022
Pursued a Bachelor of Arts in Communication Arts, focusing on public relations, strategic communications, and writing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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