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ADEDOYIN ADEBOWALEAA
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ADEDOYIN ADEBOWALE

@adedoyinadebowale

I lead healthcare operations, client experience, and high-performing multidisciplinary teams.

Nigeria
Message

What I'm looking for

I'm looking for an operations-focused role where I can improve service delivery, strengthen client experience, build accountable teams, and use quality systems, data, and digital tools to drive sustainable growth.

I lead clinical and business operations at Ibi Ayo Therapy and Wellness, improving operational efficiency by 15–20%, consultation-to-conversion by 25%, and client retention by 50% through structured workflows, responsive care, and clear SOPs.

Previously, I managed operations across Wellpath Physiotherapy’s three Lagos branches, overseeing staff, patient flow, budgets, vendors, inventory, facilities, compliance, and performance reporting. I also supported WritingBA/LearnHall’s Nigerian expansion, securing its first UNILAG MOU and building partnership pipelines with schools and universities.

My background spans healthcare, wellness, software, architecture, and luxury fashion, including executive support roles at Zashadu and Inchscape Ki Architects. I bring disciplined, accountable people management, ISO 9001 quality practice, Lean improvement tools, project coordination, and AI-enabled operational productivity to every team I support.

Experience

Work history, roles, and key accomplishments

IL
Current

Operations Practice Manager

IBI AYO Therapy and Wellness Limited

Jan 2025 - Present (1 year 8 months)

Provide strategic and operational leadership across clinical, administrative, and business functions to ensure seamless delivery of therapy and wellness services. Directed daily operations, improved operational efficiency by 15-20%, enhanced client experience, and achieved 100% compliance with health, safety, and regulatory standards.

WP

Operations Manager

Wellpath Physiotherapy

May 2023 - Dec 2024 (1 year 7 months)

Oversaw daily operations of three branches, ensuring efficient and effective departmental performance. Hired, trained, and evaluated staff, managed budgets, streamlined inventory procurement reducing lead times by 15%, and maintained high patient satisfaction.

ZA

Executive Assistant to CEO / Creative Director

Zashadu

May 2021 - Nov 2022 (1 year 6 months)

Worked side-by-side with the CEO to ensure her vision was communicated and implemented. Managed special projects, in-house photoshoots, and talent hiring, and provided high-level secretarial and administrative support.

Education

Degrees, certifications, and relevant coursework

Great Learning logoGL

Great Learning

Operation Management and Lean Management

Completed training in Operation Management and Lean Management in April 2026.

FS

FSA

Root Cause Analysis

Completed Root Cause Analysis training in March 2026.

Alison Education Management logoAM

Alison Education Management

Diploma, Quality Management System

Earned a Diploma in ISO 9001:2015 Quality Management System in May 2024.

Alison Education Management logoAM

Alison Education Management

Diploma, Executive Assistant Skills

Earned a Diploma in Executive Assistant Skills in July 2023.

Tai Solarin University of Education logoTE

Tai Solarin University of Education

Bachelor of Science, Computer Science

Grade: Second Class Upper Division

Earned a Bachelor of Science in Computer Science with Education Options, achieving Second Class Upper Division.

Alison Education logoAE

Alison Education

Diploma, Administrative Procedures and Support

Earned a Diploma in Administrative Procedures and Support in the Office in July 2023.

Alison Education Management logoAM

Alison Education Management

Customer Service

Completed Customer Service Skills training in January 2021.

Google logoGO

Google

Digital Marketing

Completed Google Digital Skills for Africa, Fundamentals of Digital Marketing in 2020.

IL

iSON BPO International Limited

Diploma, Customer Service

Completed the MTN How May I Help You Diploma Course in Customer Service Training.

New Horizons IT Training Institute logoNI

New Horizons IT Training Institute

CompTIA Project+, Project Management

Earned CompTIA Project+ certification for project management for IT and non-IT professionals.

PI

Palm Computer Institute

Diploma, Computer Desktop Publishing

Earned a Diploma in Computer Desktop Publishing.

ID

IdeaConsult

Diploma, Computer Hardware Maintenance

Grade: Merit

Earned a Diploma in Computer Hardware Maintenance with Merit.

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