Open to opportunities

Adam Smith

@adamsmith2

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Customer-focused sales and web admin professional skilled in multilingual communication.

Israel

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What I'm looking for

I am seeking a customer-facing role combining sales and web/technical support where I can use multilingual communication, problem-solving, and creativity to improve conversions and user experience.

I am a customer-focused sales and web administration professional with multi-year experience in telephone and face-to-face sales, site administration, and client-facing support. I consistently deliver clear communication, resolve technical issues, and drive conversions while maintaining a friendly office environment.

I have managed a dating website, fought fraudulent accounts, developed monetization ideas, and closed sales across automotive, travel, and retail sectors. Fluent in Russian, English, and Hebrew, I bring creativity, resilience under stress, and a track record of self-published writing and continuous technical learning.

Experience

Work history, roles, and key accomplishments

Sales Manager

Geely

Jun 2023 - Jul 2024 (1 year 1 month)

Managed over-the-phone sales for Geely cars in Israel, driving customer conversions and handling inquiries during tenure from June 2023 to July 2024.

Customer Service Lead Qualification CRM Cold Calling Communication

Telephone Secretary

Kishurit

Dec 2020 - Jul 2022 (1 year 7 months)

Registered and routed incoming calls to third-party companies, communicated key information clearly to clients, and ensured consistent customer follow-up.

Data Entry CRM Time Management Problem Solving

Website Administrator

Lovingda

Apr 2019 - Oct 2020 (1 year 6 months)

Managed a dating website, resolved technical issues, mitigated fake accounts, and developed monetization strategies to improve platform reliability and revenue.

Technical Support Fraud Detection Monetization Problem Solving

Travel Agent

RCI

Oct 2018 - Apr 2019 (6 months)

Sold timeshare services via phone, closed sales and recorded orders in the system while supporting customers under high-pressure situations.

Order Entry Customer Service Sales Closing Teamwork Stress Management

Sales Manager

Yad Pirzul

Mar 2013 - Sep 2018 (5 years 6 months)

Performed face-to-face sales of hardware and bathroom fixtures, managed store restocking and inventory, and quickly learned product pricing and descriptions.

Retail Sales Inventory Management Merchandising Customer Service Product Knowledge Store Operations