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Adam Rizananda

@adamrizananda

Program Manager at INDICO who led ISO 27001:2022 certification across 5 departments, earning 100% auditor approval with zero major non-conformities.

Indonesia

Message

At INDICO, I led the ISO 27001:2022 certification initiative across 5 departments and 60+ controls, achieving 100% auditor approval with zero major non-conformities. I also coordinated delivery with Global Enterprise Partners across regional teams.

At Bukalapak, I managed projects for the Finance Enterprise System and automated a manual process, reducing task time from 2 hours to 10 minutes. Earlier at UniPin, I led B2B API integration projects, and I founded PT. Satu Milisekon Intersolusi to deliver software solutions including workload analysis and compensation advisory platforms.

Experience

Work history, roles, and key accomplishments

Current

Senior Program Management Officer

Current

PT. Telkomsel Ekosistem Digital (INDICO)

May 2026 - Present (5 months)

Partner with C-level stakeholders to align transformation strategies, manage delivery with global enterprise partners, and oversee a portfolio of 8 concurrent projects. Led ISO 27001:2022 certification across 5 departments and 60+ controls with 100% auditor approval.

Jira Confluence MySQL Figma Apache Superset Postman Agentic AI Antigravity Hermes Project Management Stakeholder Management Risk Management

Senior IT Project Manager

PT. Telkomsel Ekosistem Digital (INDICO)

Feb 2025 - Apr 2026 (1 year 2 months)

Led project planning, stakeholder collaboration, and scrum ceremonies for multiple projects including Bayar Sekaligus, Terus Laris, Engage, DataHub, and DFE-One. Achieved 93.75% project success rate in first semester.

Jira Confluence Microsoft Planner Figma Apache Superset Postman Copilot Microsoft Office 365 Project Management Scrum Risk Management

Product Manager

PT. Bukalapak.com Tbk. (Bukalapak)

Aug 2022 - Jan 2025 (2 years 5 months)

Managed finance enterprise systems and product initiatives, automated a manual process reducing task time by 91.7%, and reduced audit gaps by over 95%. Recognized as a 2x Exceeds Expectations performer.

BigQuery MySQL Airflow Looker Redash Postman Python Jira Confluence Google Workspace Drawio Figma Product Management Scrum Business Analysis

IT Project & IT Business Analyst Officer

PT. Dua Puluh Empat Jam Online (UniPin)

Aug 2020 - Aug 2022 (2 years)

Managed B2B API integration projects and served as primary liaison between UniPin and clients, coordinating with cross-functional teams across multiple countries. Improved IT product quality and coordinated project schedules.

Power BI BigQuery MySQL Postman Trello Microsoft Office 365 Drawio Figma Project Management Business Analysis API Integration

IT Support & Integration Analyst Lead

PT. Dua Puluh Empat Jam Online (UniPin)

Jan 2020 - Jul 2020 (6 months)

Led technical support team, managed SLAs and workflows, and oversaw resolution of 200+ tickets per week. Contributed to fraud analysis and participated in UAT with partners.

BigQuery MySQL Postman Zendesk Microsoft Office 365 Team Leadership SLA Management Fraud Analysis

IT Support & Integration Analyst

PT. Dua Puluh Empat Jam Online (UniPin)

Aug 2019 - Dec 2019 (4 months)

Supported partner integrations and worked with Business Development, CS, and Finance teams on troubleshooting and issue resolution. Used APIs and MySQL for analysis and reporting.

BigQuery MySQL Postman Zendesk Microsoft Office 365 API Integration Troubleshooting