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@ad04

Integrations Manager at Properstar / Serenity, connecting real estate data feeds and delivering partner integrations end to end.

Vietnam

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At Properstar / Serenity, I owned the client integration cycle from requirements and data scoping through testing and production rollout. I connected partner XML, JSON, and RETS feeds, mapped data to the platform, and delivered integrations across several real estate standards.

I also provided L2 support to B2B partners and real estate agents, diagnosing API and geocoding issues with Postman, Swagger, and Chrome DevTools. I verified platform data with SQL and tracked incidents in PowerBI.

At Baltabek Law PC, I built a Google Apps Script tool to count translated character volumes and compile monthly billing statistics, saving 6–8 hours of manual work each month. Earlier, I supported POS systems and network equipment at KUSIGMA LLC and deployed office IT infrastructure at Sinopec Engineering Group Rus LLC.

Experience

Work history, roles, and key accomplishments

Integrations Manager (L2 Support)

Properstar / Serenity

Aug 2025 - Jul 2026 (11 months)

Owned the client integration cycle end-to-end, delivering 10–20 integrations per year across real estate data standards. Provided L2 support to B2B partners, resolving 10–20 tickets daily and diagnosing API and geocoding failures.

REST APIs Postman Swagger Chrome DevTools JSON XML RETS FTP SFTP Data Mapping SQL PostgreSQL Azure Blob Storage ChargeBee HubSpot Jira Power BI Mailchimp Mandrill Google Maps API

Translation Operations Lead

Baltabek Law PC

Apr 2023 - Apr 2025 (2 years)

Managed the end-to-end document processing cycle for 15–30 active clients using CAT tools and AI tools. Built a Google Apps Script tool that saved 6–8 hours of manual work monthly.

Smartcat Trados Deepl ChatGpt Google Apps Script Google Sheets Verifika Trello Notion SLA

Support Engineer (R-Keeper)

KUSIGMA LLC

Apr 2022 - Apr 2023 (1 year)

Resolved up to 30 incidents daily via osTicket, providing L1/L2 support for POS systems and network equipment. Debugged REST API integrations and executed SQL queries.

OsTicket REST APIs SQL PostgreSQL MSSQL RDP Windows Server TCP IP VPN Knowledge Base

IT Project Manager

Sinopec Engineering Group Rus LLC

Jan 2021 - Apr 2022 (1 year 3 months)

Designed and deployed IT infrastructure for a 15–20 person office from scratch, including network routing, workstations, and SIP telephony. Moderated the corporate website and led technical localization projects.

Network Routing SIP Telephony Hardware Procurement 1C Bitrix Localization

Education

Degrees, certifications, and relevant coursework

Yandex Practicum

Bootcamp, Fullstack Development

Fullstack development bootcamp with expected completion in late 2026, covering JavaScript/TypeScript, HTML/CSS, and fundamentals of Linux, Docker, and CI/CD.