AB User

As a highly motivated Compliance QA Analyst with over 2 years of experience in the financial services sector, I specialize in quality assurance and compliance audits related to Fincrime. My background includes extensive work in Financial Intelligence Units (FIU), Transaction Monitoring, and Know Your Customer (KYC) processes. I have a proven track record of ensuring compliance with internal procedures and regulatory guidelines while maintaining high standards of quality in all reviews.

In my current role at Revolut, I lead a team of five members, focusing on training and ongoing support that has boosted team productivity and improved customer satisfaction scores by 15%. I excel in root cause analysis and process optimization, which has resulted in a 25% reduction in response time and a 30% increase in overall team efficiency. My ability to provide actionable feedback and coaching has contributed significantly to team success in high-pressure environments.

Additionally, I possess advanced skills in data analysis and reporting, utilizing tools like Excel and Google Sheets to process large volumes of compliance data. My experience in project management and stakeholder engagement has allowed me to oversee project timelines and deliverables effectively, enhancing both efficiency and quality of work in compliance-related processes.