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Open to opportunities

Patricia Wright

@patriciawright

Experienced Senior Fraud Analyst with a strong background in prevention.

Zimbabwe

What I'm looking for

I am looking for a challenging role where I can leverage my expertise in fraud prevention and contribute to a company's success.

I am a highly skilled and experienced Senior Fraud Analyst with over 9 years of expertise in financial fraud detection and prevention. Throughout my career, I have led numerous investigations, collaborated with cross-functional teams, and trained junior analysts to enhance their skills in fraud detection. My proven ability to identify and investigate fraudulent activities has allowed me to develop and implement effective fraud prevention strategies, significantly reducing fraud losses for my organization.

In my most recent role at JPMorgan Chase, I managed various aspects of electronic financial transactions, including wire transfers and online bill payments. I was responsible for processing, investigating, and resolving issues related to these transactions, while maintaining detailed records for trend analysis. I also created training materials and provided mentorship to junior team members, fostering a culture of fraud awareness and prevention within the organization. My strong organizational skills and ability to thrive in fast-paced environments have been key to my success in this field.

Experience

Work history, roles, and key accomplishments

JC

Electronic Money Movement- Fraud Prevention Specialist IV

JPMorgan Chase

May 2016 - Aug 2024 (8 years 3 months)

Handled various aspects of electronic financial transactions, including wire transfers, online bill payments, and other digital money transfers. Maintained detailed records of all investigations conducted, providing valuable data for trend analysis and future case management efforts. Provided training and mentorship to junior team members on fraud detection techniques, tools, and industry best pra

JC

Debit Card Fraud Specialist

JPMorgan Chase

May 2015 - May 2016 (1 year)

Handled high volume of inbound calls per shift to offer callers product and service information and generate quotes. Maintained high-quality service standards for all inbound calls, ensuring prompt and accurate assistance to ensure positive outcomes. Complied with regulations and guidelines related to claims processing to maintain quality and adherence to standards.

Education

Degrees, certifications, and relevant coursework

SC

St. Philips College

Associate of Arts, Arts

Completed an Associate of Arts degree, providing a foundational education in various subjects. Developed critical thinking and communication skills essential for professional roles.

KS

Karen Wagner High School

Higher School Certificate, General Studies

Achieved a Higher School Certificate, demonstrating completion of secondary education. Gained foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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Patricia Wright - Electronic Money Movement- Fraud Prevention Specialist IV - JPMorgan Chase | Himalayas