ABOLUWODI ORIMISAN FRIDAY User

I’m a Virtual Assistant and customer service specialist with 4 years of experience delivering remote administrative support and client resolution across email, chat, and phone. At Boldly and TTEC, I helped maintain a 95%+ customer satisfaction rate while keeping service accurate and professional.

I cut client email response times by 40% through redesigned inbox triage and template workflows across communication channels. I also improved client scheduling efficiency by 30% using proactive calendar coordination and appointment management for multiple stakeholders.

I’m skilled in Salesforce CRM, Microsoft Office Suite, and Google Workspace, and I keep customer records organized with a focus on data integrity and accessibility. I open to relocation and I’m excited to bring faster communication, reliable administration, and strong support to a team that values consistent execution.