At Internet Alchemy Inc., I coordinated client support and administrative workflows for Launchy and Product Launch Formula programs. I kept coaching resources, Help Desk activity, member access, and project tasks organized, while maintaining Asana tasks and Excel reports for visibility into deadlines and open items.
Across remote support roles, I’ve handled customer inquiries, maintained account and CRM records, and qualified inbound leads against client-specific criteria. I’ve also supported e-commerce operations at UrbanScooters.com by updating product listings, migrated data, and SEO-focused content, and organized social content using Canva at Small Business Daily.
