Abigail Abrahams

I’m a Customer Support & Sales Assistant focused on DM setting, lead qualification, and helping leads move confidently toward booked calls and purchase decisions. I thrive in high-volume conversation environments, using trust-building communication to keep prospects progressing.

In my remote freelance work, I managed 20–30 daily conversations via Instagram and WhatsApp, qualifying leads and guiding them through the sales funnel. I increased engagement through personalized messaging and kept momentum with consistent follow-ups to reduce drop-offs.

I’m experienced with objection handling using structured scripts, so prospects can move past concerns and stay aligned with the offer. I also supported appointment booking and sales outreach for high-ticket offers, ensuring smoother transitions from interest to action.

Alongside sales support, I create content that converts—writing persuasive captions and promotional copy for social media campaigns. I respond to comments and messages, maintain clear communication, and stay organized with tools like Google Workspace and Microsoft Office while working with strong time management.