Abhishek Sharma
@abhisheksharma63
I support VoIP, cloud, and IT operations across mixed technology projects.
IndiaWhat I'm looking for
I've supported mixed technology projects at HCLTech, focusing on VoIP systems, technical analysis, issue tracking, and day-to-day project operations.
I work with ticketing and support systems, Microsoft Teams, Zoom, and Outlook, collaborating with cross-functional teams to analyze requirements and maintain accurate documentation.
While at HCLTech, I earned AWS, Microsoft Azure, Oracle, and Meta Front-End Developer certifications through self-driven upskilling in cloud and web technologies.
I'm currently providing administrative and operational support at WII, building on the analytical problem-solving and technical communication skills I developed through Mechanical Engineering subject-matter work at Chegg.
Experience
Work history, roles, and key accomplishments
Office Assistant
WII
Sep 2025 - Present (1 year)
Provided administrative and operational support, developing strong organizational and coordination skills. Handled day-to-day support tasks with attention to detail and reliability.
Worked as an analyst across mixed technology projects, with a focus on VoIP systems, supporting project delivery and technical analysis. Collaborated with cross-functional teams to analyze requirements, track issues, and support day-to-day project operations.
Delivered accurate, well-researched technical solutions to Mechanical Engineering queries within strict turnaround times. Strengthened analytical, problem-solving, and technical communication skills through high-volume, subject-expert work.
Education
Degrees, certifications, and relevant coursework
Mechanical Engineering
Bachelor of Technology, Mechanical Engineering
Graduated with a Bachelor of Technology in Mechanical Engineering in 2020.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
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