Open to opportunities

Abhishek Malekoppa User

@abhishekmalekoppause

Detail-oriented and technically proficient IT professional with 4 years of experience as an Assistant System Engineer at Tata Consultancy Services.

India

Message

What I'm looking for

I seek a delivery-focused technical role with opportunities to reduce downtime, automate support processes, and grow into cloud/DevOps responsibilities while working collaboratively in a high-performing team.

Hello, I'm Abhishek Malekoppa, I have a degree in Information Science Engineering (optional: from KLE Institute of Technology), i am a professional with 3.5 years of experience in :

troubleshooting,
application support,
infrastructure support,
Customer support,
incident management.

I’ve worked at Tata Consultancy Services for over 3 years, where I supported enterprise applications and helped resolve application and infrastructure related issues for clients of the company like GE healthcare and PWC.

I have experience of using tools like Jira, and other in-house support tools for ticketing and workflow management.

Over time, I’ve built a strong foundation in diagnosing technical problems, while collaborating with cross-functional teams and ensuring timely resolutions of issues and maintaining high standards of customer satisfaction.

Experience

Work history, roles, and key accomplishments

Assistant System Engineer

Tata Consultancy Services

Oct 2021 - Apr 2025 (3 years 6 months)

Provided L1/L2 application and messaging support for enterprise clients (PwC, GE), ensuring high availability and rapid incident resolution while maintaining strong customer satisfaction scores.

Incident Management Concourse Support Central SQL Client Communication

Education

Degrees, certifications, and relevant coursework

KLE Institute of Technology, Hubli

Bachelor of Engineering, Information Science & Engineering

Grade: 7.7 CGPA

Activities and societies: Major project: Blockchain-Based Drug Supply Chain Management System; mini projects include Online Bookstore and K-Way Merge Algorithm.

Bachelor of Engineering in Information Science & Engineering completed with a 7.7 CGPA from KLE Institute of Technology, Hubli under Visvesvaraya Technological University.