Rakesh Sridharan

I am a dedicated Senior Application Support Engineer with nearly a decade of experience in the IT industry, specializing in application support and troubleshooting. My journey began with a Bachelor's degree in Computer Science and Engineering, which laid a strong foundation for my technical skills. Over the years, I have honed my expertise in various environments, including MSSQL, PL SQL, and SAP, while working with esteemed organizations such as Hewlett Packard and Purchasing Power IT & Business Solutions.

Throughout my career, I have demonstrated a commitment to excellence, providing round-the-clock support in high-pressure production environments. My role involves not only resolving complex application issues but also enhancing customer experience through proactive monitoring and strategic improvements. I take pride in my ability to collaborate effectively with cross-functional teams, ensuring seamless operations and optimal functionality of applications. My passion for continuous learning drives me to stay updated with the latest trends in e-commerce and technology, enabling me to contribute meaningfully to my team's success.