At Collabera, I drive product strategy and development for Merchant Services Enterprise Content Management products. I turn business and customer needs into product roadmaps, prioritized backlogs, and user stories, while aligning geographically distributed business and technical teams.
At TEKSYSTEMS, I led PI planning and cross-functional delivery for a platform supporting 700K+ merchants. I mentored 15 team members in Agile practices, improving sprint predictability from 75% to 95%, and introduced JIRA dashboards that contributed to a 40% improvement in delivery quality.
Earlier, at COGNIZANT, I led delivery of enterprise ECM, BPM, and CMS platforms for clients across financial services, insurance, healthcare, and utilities. My program work included automation that reduced manual effort by 60–70%, saved $600K in annual maintenance costs, and supported digital payments that increased funding rates by 7%.
