Abena Boachie
@abenaboachie
Operations-focused professional with expertise in revenue optimization.
United StatesWhat I'm looking for
As a Revenue Operations Analyst, I have honed my skills in streamlining reporting systems and automating processes to enhance cross-functional workflows. My experience at Pax8 has allowed me to design and maintain a centralized Master File that integrates team data into a live, automated reporting dashboard, utilizing advanced Excel functions such as VLOOKUP and pivot tables. This initiative has significantly improved performance visibility for leadership, aiding in collections and decision-making.
Prior to my current role, I served as a Billing Operations Analyst at East Coast Warehouse and Konica Minolta, where I managed payment processing and resolved billing disputes. My ability to coordinate across departments and utilize Excel for data management has been crucial in ensuring timely and accurate reconciliation of B2B accounts. I take pride in my capacity to provide operational support and develop tools that streamline team performance and reduce workflow gaps.
Experience
Work history, roles, and key accomplishments
Revenue Operations Analyst
Pax8
Jul 2022 - Present (2 years 11 months)
Designed and maintained a centralized Master File, integrating team data into a live, automated reporting dashboard using advanced Excel functions. Reconstructed and now own the full monthly rebuild of the team’s reporting infrastructure, used by leadership for collections performance visibility.
Revenue Operations Analyst
Pax8
Jul 2022 - Present (2 years 11 months)
Designed and maintained a centralized Master File integrating individual team data into a live, automated reporting dashboard using advanced Excel functions. Reconstructed and now own full monthly rebuild of the team’s reporting infrastructure, used by leadership for collections performance visibility.
Billing Operations Analyst B2B
East Coast Warehouse
Sep 2020 - Present (4 years 9 months)
Managed payment processing and credit card/check transactions, ensuring timely and accurate reconciliation for B2B accounts. Researched and resolved billing disputes using multiple platforms, including Trinium, Great Plains, and SNAP, and coordinated across departments to correct billing errors.
Billing Operations Analyst B2B
East Coast Warehouse
Sep 2020 - Present (4 years 9 months)
Managed payment processing and credit card/check transactions, ensuring timely and accurate reconciliation for B2B accounts. Researched and resolved billing disputes using multiple platforms, coordinating across departments to correct errors and eliminate delays in client accounts.
Billing Operations Analyst
Konica Minolta
Jan 2017 - Present (8 years 5 months)
Collaborated with Order Entry and internal teams to ensure contract billing details were created accurately and aligned with client expectations. Audited and processed billing documentation for over $500K in monthly revenue, ensuring precision and compliance across internal systems.
Billing Operations Analyst
Konica Minolta
Jan 2017 - Present (8 years 5 months)
Collaborated with internal teams to ensure contract billing details were created accurately and aligned with client expectations. Audited and processed billing documentation for over $500K in monthly revenue, ensuring precision and compliance across internal systems.
Education
Degrees, certifications, and relevant coursework
Kean University
Bachelor of Arts, Business Administration
Completed a comprehensive curriculum in Business Administration, focusing on core business principles and practices. Additionally, pursued a minor in Accounting, gaining foundational knowledge in financial reporting and analysis.
Availability
Location
United StatesAuthorized to work in
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