Open to opportunities

Abdul Raheem

@abdulraheem1

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Dedicated professional with expertise in talent sourcing and recruitment.

Qatar

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What I'm looking for

I am looking for a role that fosters professional growth and values collaboration.

I am a results-driven professional with extensive experience in talent sourcing and recruitment. My journey began at ILAN CONSULTANT, where I honed my skills in job matching, screening, and assessment. I take pride in my ability to streamline hiring processes and build long-term relationships with both clients and candidates.

In my role at Qatar Airways, I further developed my critical thinking and problem-solving skills while managing inventory and ensuring the smooth operation of food preparation tasks. My experience as a Supervisor at Furnex allowed me to lead teams effectively, ensuring compliance with company policies and health regulations while providing training and guidance to new employees.

Currently, I am expanding my skill set in customer service and technical troubleshooting at Worky, where I handle communications and resolve issues efficiently. I am committed to continuous professional growth and am eager to contribute my expertise to a dynamic team.

Experience

Work history, roles, and key accomplishments

Customer Service

Worky

May 2024 - Present (1 year 1 month)

Managed high volumes of incoming and outgoing calls and emails, effectively resolving customer issues and troubleshooting technical problems. Provided comprehensive information about company offerings, ensuring customer satisfaction.

Customer Service Email Communication Technical Troubleshooting Product Knowledge Customer Satisfaction

Supervisor

Furnex

Sep 2022 - Present (2 years 9 months)

Directed employee lifecycle activities from interviewing and hiring to comprehensive training. Ensured strict adherence to company policies and health and safety regulations, while evaluating performance and providing essential guidance.

Health and Safety Team Leadership Interviewing

Hygiene Assistant

Qatar Airways

Jan 2022 - Present (3 years 5 months)

Managed inventory tracking, order processing, and maintained meticulous records of stock supplies. Assisted with food preparation tasks and supervised manpower staff to ensure operational efficiency.

Inventory Management Order Processing Critical Thinking

Executive - Supervisor

Ilan Consultant

Jan 2017 - Present (8 years 5 months)

Spearheaded talent sourcing and recruitment initiatives, including job matching, screening, and assessment. Streamlined hiring processes and cultivated long-term relationships with candidates and stakeholders.

Talent Sourcing Recruitment Talent Matching Process Improvement Relationship Building Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

JMC International College

O/L, General Studies

Completed Ordinary Level studies. This foundational education provided a broad understanding across various subjects.

Esoft Metro Campus

Diploma in Business Management, Business Management

Undertook a Diploma in Business Management, gaining knowledge in core business principles and practices. This program enhanced understanding of organizational operations.

Esoft Metro Campus

Diploma in English, English

Pursued a Diploma in English, focusing on language proficiency and communication skills. This course improved linguistic abilities for professional contexts.

IDM National Campus

HND in Multimedia, Multimedia

Currently pursuing a Higher National Diploma in Multimedia. This program is developing skills in various multimedia disciplines, preparing for a career in creative industries.