Abby Joan Braganza

I am a dedicated professional with a background in quality analysis and content moderation. My experience at my previous company has equipped me with strong communication skills and the ability to manage cross-functional teams effectively. I have a proven track record of training and mentoring agents, helping them achieve their goals while maintaining high standards of quality.

In my role as a Quality Analyst, I focus on identifying areas for improvement and enhancing overall quality to ensure compliance with regulatory standards. My analytical skills allow me to interpret data effectively, providing valuable insights that drive business success. I am passionate about fostering a collaborative environment where team members can thrive and contribute to the company's objectives.