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Julie Ann Sayoc

@julieannsayoc1

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Experienced content quality auditor with a focus on data analysis.

Philippines

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What I'm looking for

I am looking for a role that allows me to utilize my analytical skills and contribute to quality assurance in a dynamic environment.

I am an Entrepreneurship graduate with 8 years of working experience, specializing in content quality auditing. My journey has been marked by a relentless optimism and a belief that there is no failure, only feedback and experience. I pride myself on being an effective communicator and motivator, leveraging the strengths of my teammates to achieve organizational goals.

In my recent role at Bytedance Philippines Inc, I performed daily sampling tasks for audit purposes, providing thorough data analysis and feedback on moderation quality. My strategic planning and scheduling skills have allowed me to cooperate effectively with moderation teams and market points of contact, ensuring that moderation quality meets the highest standards. I have also developed a workflow map that significantly improved the efficiency and quality of moderation processes.

Experience

Work history, roles, and key accomplishments

Current

Content Quality Auditor

Current

Bytedance Philippines Inc

Dec 2021 - Present (3 years 6 months)

Performed daily sampling tasks for audit purposes, providing thorough data analysis and feedback on moderation quality. Collaborated with moderation teams and Market POCs to ensure quality standards were met and identified areas for policy improvement.

Content Moderation Quality Assurance Data Analysis Escalation Management Team Collaboration

Content Quality Auditor

BusinessTrends

Jan 2021 - Dec 2021 (11 months)

Conducted content quality audits for a local agency supporting Bytedance operations. Ensured adherence to content policies and contributed to maintaining online community standards.

Content Moderation Auditing Compliance

Content Quality Auditor

Accenture Philippines

Jul 2017 - Jan 2021 (3 years 6 months)

Ensured legal compliance and safety of content by moderating a high volume of daily uploads, strictly adhering to platform policy guidelines. Developed and improved standards for online community security, including creating a workflow map that enhanced moderator efficiency and understanding.

Content Moderation Legal Compliance Workflow Optimization Quality Improvement Data Security

Education

Degrees, certifications, and relevant coursework

Quezon City Polytechnic University

Bachelor of Science, Entrepreneurship

Completed a Bachelor of Science in Entrepreneurship, focusing on the principles and practices of starting and managing new businesses. Gained expertise in strategic planning, business development, and financial management.