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Abbie DowneyAD
Open to opportunities

Abbie Downey

@abbiedowney

Customer Service Representative at Clopay Corporation resolving product, order, shipping, and warranty questions.

United States
Message

At Clopay Corporation, I answer customer inquiries about products and services, explain specifications, pricing, and availability, and enter orders accurately into ERP systems.

I handle high call volumes and resolve shipping questions using tracking information and delivery schedules. I also review warranty requests and route issues to the appropriate Clopay teams.

Before Clopay Corporation, I worked as a Print Specialist at Totally Promotional, operating digital and screen printing equipment and preparing artwork files and print layouts for production approval.

At JAFE Decorating, I programmed and operated AIC robotics to meet client specifications and prepared surfaces for decorating projects.

Experience

Work history, roles, and key accomplishments

TP

Print Specialist

Totally Promotional

Nov 2021 - Apr 2024 (2 years 5 months)

Operated digital and screen printing equipment for custom orders, reviewed artwork files, and prepared print layouts. Created custom merchandising using Adobe Illustrator and VerseWorks.

JD

Paint Technician

JAFE Decorating

Apr 2015 - Nov 2020 (5 years 7 months)

Programmed and operated AIC robotics to meet client specifications. Collaborated with quality control to ensure product outcomes aligned with client preferences.

RoboticsQuality Control
Surface Preparation
Client Specifications

Education

Degrees, certifications, and relevant coursework

GH

Greenville Senior High

Diploma, General Studies

Completed high school education and earned a diploma in 2009.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

United States

Authorized to work in

Salary expectations

55k+ USD

Job categories

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