Joshua Basilio
@joshuabasilio
Bilingual professional with over 5 years in customer service.
United StatesWhat I'm looking for
I am a bilingual and dependable professional with over 5 years of experience in customer service, warehouse operations, and machine handling. My journey has equipped me with strong communication skills and the ability to thrive in fast-paced environments. I take pride in my attention to detail and my commitment to fulfilling customer orders accurately.
Currently, I work as a Full Color & Laser Operator at Namify, where I operate laser engraving and color-printing machines. My role involves maintaining quality control and troubleshooting production issues, ensuring that every product meets our high standards. I am seeking a role that values teamwork, adaptability, and growth, where I can continue to develop my skills and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Full Color & Laser Operator
Namify
Oct 2022 - Present (2 years 9 months)
Operated laser engraving and color-printing machines for personalized products. Fulfilled customer orders with accuracy and attention to detail, while maintaining quality control and troubleshooting production issues.
Delivery Driver
Red Mountain Wholesale
Jul 2022 - Sep 2022 (2 months)
Handled deliveries and order fulfillment across local routes. Maintained accurate records of deliveries and returns.
Warehouse Associate
Elwood Staffing
Jan 2022 - Mar 2022 (2 months)
Assisted with packaging and delivery preparation. Provided support in maintaining warehouse organization.
Sales Representative
Tricked Out Accessories
Nov 2019 - Jan 2022 (2 years 2 months)
Delivered high-quality customer service and upsold tech accessories. Handled deliveries and maintained inventory accuracy.
Warehouse Manager
Image Home Decor
Jan 2019 - Sep 2019 (8 months)
Managed deliveries and inventory storage. Oversaw warehouse operations and coordinated logistics.
Sales Associate
Home Depot
Jul 2018 - Jan 2019 (6 months)
Provided customer service and assisted with product selection. Maintained organized displays and stocked inventory.
Customer Service Representative
SYKES
Nov 2016 - Jul 2018 (1 year 8 months)
Handled customer inquiries and resolved concerns efficiently. Utilized time management skills to meet call quotas.
Shift Manager
Arby's
May 2016 - Nov 2016 (6 months)
Supervised staff and maintained shift productivity. Performed food prep and operated the cash register.
Education
Degrees, certifications, and relevant coursework
UUUtah Valley University
Associate's Degree, General Studies
2016 -
Pursued general studies, gaining foundational knowledge in various academic disciplines. Currently working towards an Associate's Degree.
Timpview High School
Diploma, General Studies
2012 - 2016
Completed high school education, earning a diploma. Developed foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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