AB Baltuskonis - Salesfloor TA - Walmart Neighborhood Market | Himalayas
AB BaltuskonisAB
Open to opportunities

AB Baltuskonis

@abbaltuskonis

Dedicated professional with diverse experience in customer service and healthcare.

United States

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated professional with a strong background in customer service and healthcare. My experience as a Certified Medical Assistant at Neurosurgical Associates of San Antonio allowed me to develop my skills in patient care, where I ensured a positive atmosphere while managing patient intake and processing medical documentation. My commitment to providing exceptional service was further demonstrated during my time at Walmart Neighborhood Market, where I collaborated with my team to enhance the shopping experience for customers.

In addition to my healthcare experience, I have a solid foundation in customer service from my roles at Lowe's Home Improvement and Starbucks Coffee Company. At Lowe's, I utilized system software to manage customer internet orders and resolved disputes effectively, while at Starbucks, I was recognized for my ability to foster customer loyalty through engaging conversations. My internship experiences in grant writing and legal assistance have also equipped me with strong communication and analytical skills, which I apply in all my professional endeavors.

Experience

Work history, roles, and key accomplishments

NP

Certified Medical Assistant

Neurosurgical Associates of San Antonio, P.A.

Jun 2021 - Sep 2022 (1 year 3 months)

Roomed patients, obtained vitals, uploaded imaging/documentation, and provided a positive atmosphere. Processed patient intake paperwork using EHR Aprima software and removed post-op staples.

LI

Customer Service Associate

Lowe's Home Improvement

Mar 2019 - May 2021 (2 years 2 months)

Utilized system software to retrieve and stage items from customer internet orders. Audited bays weekly to organize internet orders and communicated with customers and management to modify orders or resolve disputes.

LI

Grant Writing Intern

LiftFund, Inc.

Jan 2018 - Aug 2018 (7 months)

Drafted, edited, and submitted RFPs and grant applications to obtain funds. Entered, charted, and analyzed data to measure the effectiveness of technical assistance.

TU

Mellon Initiative Research Fellow

Trinity University

May 2016 - Jul 2016 (2 months)

Assisted an English professor with her book "Teaching the Holocaust" by conducting research on Edward Lewis Wallant's novel, "The Pawnbroker." Completed a seventeen-page paper with an annotated bibliography and presented findings at a research conference.

SC

Barista

Starbucks Coffee Company

Jun 2014 - Jun 2015 (1 year)

Initiated conversations with customers to build loyalty and performed daily/weekly cleaning duties. Awarded for conducting multiple transactions and upselling efficiency.

Education

Degrees, certifications, and relevant coursework

Trinity University logoTU

Trinity University

Bachelor of Arts, English Literature

Completed a comprehensive curriculum in English Literature, focusing on critical analysis, literary theory, and diverse literary traditions. Developed strong research, writing, and communication skills through extensive coursework and academic projects.

Tech stack

Software and tools used professionally

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