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Aba Ronaldo

@abaronaldo

IT support intern candidate focused on troubleshooting, customer service, and user help.

Belarus
Message

What I'm looking for

I’m looking for a Help Desk/IT Support / customer service, internship supporting English-speaking users, applying Windows 10/11 and troubleshooting skills, and learning TCP/IP, DNS, and Active Directory through hands-on team experience.

I’m an international student in a Russian Language Preparatory Program at Grodno College of Economics and Management, and I’m currently studying the Google IT Support Certificate to build strong technical foundations. I’m learning Windows 10/11, hardware setup, Wi-Fi fundamentals, and key IT support concepts to help users get back to working fast.

I bring clear communication and customer service skills, and I’m actively working through topics like TCP/IP, DNS, and Active Directory alongside CompTIA A+ basics. I’m seeking a Help Desk internship (remote or Grodno-based) where I can support English-speaking users and grow through hands-on technical troubleshooting.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

GM

Grodno College of Economics and Management

Russian Language Preparatory Program, Russian Language

2026 -

Enrolled in the Russian Language Preparatory Program as an international student. Building Russian language proficiency to support future studies.

CA

Cameroon

GCE Advanced Level Certificate, GCE (Cameroon)

Completed the GCE Advanced Level certificate in Cameroon.

CA

Cameroon

GCE Ordinary Level Certificate, GCE (Cameroon)

Completed the GCE Ordinary Level certificate in Cameroon.

Tech stack

Software and tools used professionally

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