Open to opportunities

elvis ashu-ndip

@elvisashundip

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Bilingual IT Technician and Trainer with 8 years of experience.

Cameroon

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What I'm looking for

I am looking for a role that values technical expertise and offers opportunities for growth and mentorship.

I am a bilingual IT Technician and Trainer with over 8 years of experience in providing both remote and on-site technical support. My expertise lies in troubleshooting, problem-solving, and guiding users through technical solutions across various channels, including phone, email, and live chat. I am fluent in English and French, which allows me to communicate effectively with diverse users. I pride myself on being dependable, detail-oriented, and adaptable, always committed to ensuring a seamless and positive customer experience.

Currently, I work as an IT Systems Administrator and Trainer at a Vocational Training Center, where I design and deliver comprehensive IT training programs for adult learners. I manage IT asset inventory, provide Tier 1 and Tier 2 technical support, and coordinate academic operations. My previous roles include teaching Computer Science at Pozam College and working as a Freelance Content Writer and Community Manager, where I created engaging bilingual content and managed social media platforms. I am passionate about digital literacy initiatives and mentoring, aiming to support career development and workforce readiness for my trainees.

Experience

Work history, roles, and key accomplishments

Current

IT Systems Administrator & IT Trainer

Current

Vocational Training Center In Management, Sustainable Develo

Jan 2023 - Present (2 years 4 months)

Designed and delivered comprehensive IT training programs for adult learners and professionals, covering system administration, network fundamentals, Office productivity tools, hardware maintenance, and basic programming. Administered and maintained computer labs and training infrastructure, ensuring all systems were secure, up-to-date, and fully operational. Performed preventive maintenance, diag

Systems Administration Network Fundamentals Maintenance Programming Basics Troubleshooting Technical Support Curriculum Development Academic Planning

Current

Computer Science Teacher

Current

Pozam College Douala

Jan 2024 - Present (1 year 4 months)

Designed and delivered engaging Computer Science lessons aligned with national curriculum standards for Forms 3 through Upper Sixth. Prepared students for internal assessments and national exams through structured coursework and practical labs. Conducted preventive maintenance and basic troubleshooting of school IT equipment to ensure functional computer labs.

Computer Science Curriculum Development Classroom Management IT Equipment Maintenance Assessments Python

Freelance Content Writer & Community Manager

Chopkcnocle Consulting

Jan 2021 - Dec 2022 (1 year 11 months)

Created engaging, bilingual (English–French) content for websites, blogs, and social media platforms to support brand messaging and visibility. Managed and regularly updated content across Twitter, Instagram, Facebook, and blogs to maintain a consistent digital presence. Developed and executed tailored content strategies to boost audience engagement and reach targeted demographics.

Content Creation Social Media Management Content Strategy Digital Marketing Technical Translation Community Management SEO WordPress

IT Systems Administrator & IT Trainer

Christian Institute Of Languages And IT

Jan 2015 - Dec 2017 (2 years 11 months)

Delivered practical IT training in Microsoft Office applications (Word, Excel, PowerPoint), digital literacy, and basic computer maintenance to diverse groups, including adult learners and job seekers. Conducted regular preventive maintenance, diagnostics, and minor repairs on training center IT infrastructure, ensuring stable and efficient classroom technology environments. Designed and implement

IT Training Microsoft Office Lesson planning Curriculum Development Technical Support

Education

Degrees, certifications, and relevant coursework

University of Nicosia

MOOC, Mastering the Blochian and Metaverse

Engaged in advanced online coursework focusing on blockchain technology and the metaverse. Explored foundational concepts and emerging trends within these digital domains.

ADA Academy

Certificate, 2D Graphic Design

Completed a specialized certificate program in 2D graphic design. Developed practical skills in visual communication and digital content creation.

CAB Informatique

DQP, IT Maintenance and Networking

Obtained a professional qualification diploma in IT maintenance and networking. Gained foundational knowledge and practical skills in computer systems and network infrastructure.

Government Bilingual High School Bafoussam

Baccalaureate A (GCE Advanced Level), General Education

Completed advanced secondary education, earning the Baccalaureate A (GCE Advanced Level). Developed a strong academic foundation across various subjects.