At Golf Club Sempach, I welcomed guests and members, managed bookings and reservations in pcCaddie, and advised customers in the Golf Pro Shop. I also planned and carried out tournaments independently.
At RGM Bern, I welcomed and assisted guests, handled the phone throughout the day, and answered email inquiries.
As a volunteer with the UN Human Rights Council in Geneva, I wrote minutes for official sessions and meetings, coordinated communication with ambassadors, and organized appointments and schedules.
During my commercial apprenticeship at CSS Versicherung, I supported customers at the front desk and by phone, sold products, answered inquiries within set response times, and worked with SAP. Since 2015, I’ve worked directly with customers by phone, email, and at reception, explaining products clearly and finding solutions to unclear inquiries.
Germany