Aastha Mishra

Led a team of two for end-to-end student admissions and tracked student progress throughout the academic year. Managed logistics for 10 cohorts for biannual practical activities and ran a 6-week summer programme, including ad posting, phone screening, and volunteer hiring.

Provided customer-centric support to programme participants and associates, handling recruitment, onboarding, training, and management of support staff for hybrid and live online learning. Coordinated programmes and events, supported a hybrid delivery model, and managed learning data across Canvas and Moodle.

Supported recruitment, scheduling, and contracting of new associates and creation of confidential agreements for course delivery. Coordinated course calendars and event speakers/mentors, and supported associate onboarding to align with quality assurance and learning experience requirements.

Managed weekend recruitment operations across multiple accounts, including weekly scheduling and data processes. Segmented candidate profiles to match requirements and coordinated with clients, managers, and finance for weekly invoicing.

Supervised order assignment and driver route scheduling while managing incoming phone calls and online/in-person orders. Cross-checked scheduling availability and ensured rotations for front-of-house operations.

Planned and designed programme structures across the year, coordinating events and supporting team management. Supported the marketing team by engaging with and securing sponsors for programme events.

Marketed IT-based programmes and software and supported revenue-focused sales activity. Managed a team of 13 sales associates and coordinated team meetings with associated sales reporting.

Completed a Postgraduate Certificate in Psychology at University College Cork from 2020 to 2021.

Completed a Master of Business Administration with a focus on Human Resources at Dublin Business School from 2018 to 2020.

Completed a Bachelor of Arts in Sociology at SK Somaiya from 2015 to 2018.