aareoyewale Akingbade

Managed end-to-end customer communication from order inquiry through delivery confirmation. Coordinated with production on order status and delivery timelines, and researched customer/brand questions to provide accurate responses.

Provided customer support via chat, email, and phone to resolve billing questions and order issues. Processed transactions, refunds, and order corrections, and updated customer databases with billing and resolution notes.

Handled day-to-day administrative operations including data entry, documentation, and records management to support company activities. Researched internal resources to respond accurately to inquiries and coordinated schedules and communications across departments.

Managed client communication and handled order processing, billing, and delivery follow-ups to ensure a smooth client experience. Coordinated creative design, printing, branding projects, social media content, and order management from concept to completion.

Responded to customer inquiries via live chat, email, and phone, referring visitors to the right information using internal research. Managed multiple concurrent chats, maintained accurate records for order tracking, and updated customer/shipment documentation.

Communicated with clients from initial brief through final delivery via email and phone. Researched clients’ businesses and industries to create branding materials, and organized printing logistics and social media-related design content.

Handled client inquiries by phone, email, and in person while providing accurate information and referrals. Coordinated schedules and appointments for site visits and maintained organized digital and physical records for property-related files.

Earned a Bachelor of Science (B.Sc.) from the University of Ibadan in 2014.

Completed an O'Level Certificate at Ijemo Titun High School in 2004.

Received a First School Leaving Certificate from Children's House School in 1998.