Aanchal Nahar
@aanchalnahar
Seasoned customer care executive specializing in content moderation.
What I'm looking for
I am a seasoned customer care executive with experience at Teleperformance, where I specialize in content moderation. My role involves using advanced content moderation tools to monitor and manage online community interactions, ensuring compliance with established policies. I have a demonstrated ability to review user reports and take timely action against harmful or offensive content, contributing to a safer online environment.
Throughout my career, I have honed my skills in teamwork, problem-solving, and time management. I am a fast learner, always eager to adapt to new challenges and technologies. My educational background includes a matriculation examination from the C.B.S.E. board, which has equipped me with a solid foundation for my professional journey.
Experience
Work history, roles, and key accomplishments
Customer Care Executive
Teleperformance
Jun 2022 - May 2024 (1 year 11 months)
Seasoned customer care executive with experience in content moderation at Teleperformance. Proficient in using moderation tools to monitor online community interactions and ensure compliance with policies. Demonstrated ability to review user reports and take timely action against harmful content.
Education
Degrees, certifications, and relevant coursework
Government Girls Model Senior Secondary School
Higher Secondary, General Education
2017 - 2018
Completed Higher Secondary examination (12th) from C.B.S.E. board, preparing for further education and career opportunities.
Government Model High School
Matriculation, General Education
2015 - 2016
Completed Matriculation examination (10th) from C.B.S.E. board, demonstrating foundational knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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