Rajnikant Choukiker

I am a dynamic and results-driven professional with over 5 years of experience in the BPO industry, specializing in content moderation, customer support, and process improvement. My expertise lies in identifying and resolving challenges to enhance operational efficiency, achieving over 90% content accuracy in my roles. I am adept at collaborating across teams, ensuring compliance, and delivering exceptional customer experiences in both English and Hindi.

Currently, I work as a Teammate (Content Moderator) at Taskus, where I review and analyze user-generated content to ensure compliance with platform guidelines, maintaining a 95% accuracy rate. My role involves identifying and removing inappropriate content, collaborating with escalation teams to resolve complex issues, and providing feedback to improve moderation policies. My previous experience includes roles in data entry and customer support, where I honed my skills in attention to detail, empathy, and effective communication.