Aajmir Azmani

Implemented innovative survey techniques, enhancing data quality. Utilized data analytics to inform company-wide strategy changes and pioneered a feedback loop, reducing customer churn by 15%.

Increased portfolio performance by consistently identifying high probability trade setups using technical and fundamental analysis. Optimized trading systems by regularly conducting backtesting procedures for strategy validation purposes and managed risk exposure for optimal returns.

Ensured customer interactions met quality standards, which directly contributed to enhancing client satisfaction and retention rates. By monitoring calls and providing actionable feedback to agents, I helped improve service efficiency, leading to a 10% increase in customer satisfaction scores.

Ensured that ICT systems were configured accurately to meet client requirements, which streamlined client onboarding processes and ensured seamless system integration. Strengthened client confidence by delivering reliable system solutions, supporting client acquisition and market expansion.

Implemented upselling techniques, increasing average transaction size by 10%. Mastered POS system, enhancing checkout efficiency by 35% and boosted store sales by 20% through personalized customer service.

Obtained a High School Diploma, completing Advanced Placement (AP) courses in Math, Science, and English. This rigorous curriculum developed strong analytical and communication skills.

Completed the General Education Development (GED) program with a focus on Economy. This foundational education provided a strong understanding of economic principles.