Open to opportunities

9025_Rohit mastud

@9025_rohitmastud

Message

Customer Service Executive focused on resolving issues quickly and building strong customer relationships.

India

Message

What I'm looking for

I’m looking for a customer support/customer service role where I can resolve inquiries effectively, maintain high service standards, and grow within a service-driven team that values clear communication and customer satisfaction.

I’m a customer-focused professional with strong communication and interpersonal skills, dedicated to delivering excellent service. I handle customer inquiries, resolve issues, and maintain high service standards while keeping customer satisfaction at the center of my work.

Through my experience in a BPO environment (WILLCOMM BPO AND SERVICES), I’ve built a practical approach to supporting customers consistently. I’m especially skilled in turning conversations into solutions and sustaining positive customer relationships.

I also bring hands-on computer knowledge, including active basics in IT hardware and networking, plus data entry capabilities. I’m ready to apply my service mindset and technical basics to help your customers feel heard, supported, and confident.

Experience

Work history, roles, and key accomplishments

Customer Service Executive

Willcomm BPO and Services

Jan 2024 - Apr 2026 (2 years 3 months)

Handled customer inquiries and resolved issues while maintaining high service standards. Built positive customer relationships to improve customer satisfaction.

Customer Service Communication Skills Interpersonal Skills Customer Satisfaction Data Entry