Santanu Das
@santanudas
Customer service and telecalling professional leveraging clear communication, data entry accuracy, and Excel skills.
What I'm looking for
I’m a Customer Service Executive/BPO Associate candidate focused on delivering responsive customer support and clear communication. I aim to work from home, using my communication skills, customer handling abilities, and computer knowledge to help improve customer satisfaction.
Since April 2023, I’ve worked as a Data Entry Operator at Bright Data Solutions, where I performed accurate and efficient data entry tasks and maintained proper records and data management. I also handled customer communication and support work and assisted customers with basic problem-solving.
My day-to-day work includes using Microsoft Excel and computer applications, along with typing and basic computer knowledge to keep tasks accurate and on time. I bring strong team work and problem-solving habits, and I’m also skilled in Social Media Handling.
Experience
Work history, roles, and key accomplishments
Data Entry Operator
Bright Data Solutions
Apr 2023 - Present (3 years 3 months)
Performed accurate, efficient data entry while handling customer communication and support tasks. Used Microsoft Excel and computer applications to maintain proper records and assist customers with basic problem-solving.
Education
Degrees, certifications, and relevant coursework
Computer Data Entry Course
Computer Data Entry Course, Data Entry
Completed a Computer Data Entry course in 2020.
Kismat Adabari High School
Higher Secondary (Class 12)
Studied Higher Secondary (Class 12) in Sitai, Cooch Behar.
Kismat Adabari High School
Attended Kismat Adabari High School in Sitai, Cooch Behar.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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