MDmoussa dieye
@33moussa
Highly motivated technician with exceptional customer service skills.
SenegalWhat I'm looking for
I am a highly motivated individual with a genuine desire to succeed, as evidenced by outstanding employability reviews and professional recommendations. My positive attitude and above-average skills have allowed me to excel in various roles, particularly in the fields of technology and customer service.
With a diverse background that includes experience as customer support, technician, electrician, and manager, I have developed a strong skill set that encompasses effective communication, problem-solving, and stress management. My education, including certifications in customer service and TEFL, complements my hands-on experience in the IT and electrical sectors, enabling me to adapt and thrive in dynamic environments.
Throughout my career, I have taken on leadership roles and have been recognized for my ability to manage teams and projects effectively. My commitment to excellence and continuous improvement drives me to seek opportunities that challenge me and allow me to contribute positively to my organization.
Experience
Work history, roles, and key accomplishments
Technician
EBC
Jan 2020 - Apr 2024 (4 years 3 months)
Worked as a technician and electrician, managing customer service and overseeing operations. Developed skills in troubleshooting and effective communication.
IT Technician
3A Immobilier
Jan 2016 - Feb 2020 (4 years 1 month)
Served as an IT technician and manager, focusing on customer service and technical support. Enhanced skills in software repair and installation.
Solar Technician
Tilo Energies
Mar 2013 - Jan 2016 (2 years 10 months)
Worked as a solar technician, responsible for installing and repairing electronics while providing customer service.
IT Technician
IT Smart
Oct 2010 - Mar 2013 (2 years 5 months)
Employed as an IT technician, focusing on customer service and software support, while also performing repairs and installations.
Canon Crew Member
US Army
Aug 1998 - Jan 2002 (3 years 5 months)
Served in the US Army, taking on leadership roles in security management and participating in peace missions.
Education
Degrees, certifications, and relevant coursework
ALAlison
Certificate, Customer Service
2023 - 2024
Completed a certificate program focused on effective customer service, enhancing skills in client interaction and support.
TPDI
Certificate, Teaching English
2023 - 2024
Achieved a TEFL certificate, preparing for teaching English as a foreign language.
KCTCS/JCTC
Degree, Electrical Engineering
2006 - 2009
Earned a degree in Construction Electrician, covering essential skills and knowledge for electrical work.
MUMurray State University
Associate Degree, General Studies
2001 - 2003
Obtained an Associate in Arts degree and an Associate in Science degree, providing a foundational education in various disciplines.
Tech stack
Software and tools used professionally
Availability
Location
SenegalAuthorized to work in
United StatesJob categories
Skills
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