33 Co
@33co
Customer service expert with strong communication and problem-solving skills.
What I'm looking for
I am a dedicated professional with a proven track record in customer service, adept at delivering exceptional experiences across various industries. My strong communication skills enable me to understand client needs and provide clear, effective solutions. I thrive in fast-paced environments, where my problem-solving abilities and adaptability shine, ensuring customer satisfaction and loyalty.
Throughout my career, I have honed my skills in customer relationship management and technological proficiency, utilizing CRM systems and ticketing software to streamline operations. My recent role as an AI Writing Evaluator at Outlier.ai allowed me to leverage my expertise in evaluating AI-generated content, ensuring quality and coherence in responses. I am passionate about building rapport with clients and fostering long-term relationships that drive repeat business.
With a background in mass communication and public relations, I bring a unique perspective to my work, combining creativity with a customer-centric approach. I am eager to contribute my skills and experience to a dynamic team that values exceptional service and innovative solutions.
Experience
Work history, roles, and key accomplishments
Asset Protection Associate
Walmart
Jan 2024 - Present (1 year 6 months)
Ensured the safety of store assets and customers. Implemented loss prevention strategies to minimize shrinkage.
AI Writing Evaluator
Outlier.ai
Jan 2025 - Present (6 months)
Reviewed and ranked AI-generated responses for accuracy and quality. Conducted research and crafted prompts for optimal AI performance.
Research Participant Associate
Prolific Academic Ltd
Jan 2024 - Present (1 year 6 months)
Shared insights and feedback with top companies and researchers through online studies. Contributed to various research projects by providing valuable data.
Shift Dispatcher / Gatehouse Logistics
Amazon LPRW
Jan 2021 - Dec 2022 (1 year 11 months)
Managed logistics operations, facilitating smooth shift transitions. Coordinated with various teams to ensure efficient workflow.
Reporter / Producer
Supersport International
Jan 2010 - Dec 2019 (9 years 11 months)
Conducted interviews, researched stories, and produced content for broadcast. Managed various aspects of media production from conception to delivery.
Food Courier
Uber Eats
Jan 2022 - Dec 2023 (1 year 11 months)
Delivered food orders promptly, ensuring customer satisfaction. Managed delivery routes efficiently to meet time targets.
Guest Experience Team Specialist
Elevation Church
Jan 2019 - Dec 2022 (3 years 11 months)
Enhanced guest experiences through remote operations support. Assisted with various tasks to ensure smooth church operations.
Food Courier
Grubhub
Jan 2019 - Dec 2021 (2 years 11 months)
Delivered accurate and timely food orders. Maintained high standards of customer satisfaction during deliveries.
Shopper / Courier
Instacart
Jan 2021 - Dec 2021 (11 months)
Provided efficient shopping and delivery services. Ensured accurate and timely fulfillment of customer orders.
Education
Degrees, certifications, and relevant coursework
Unknown
Bachelor of Arts, Mass Communication
Completed a Bachelor of Arts in Mass Communication. This program provided a comprehensive understanding of media, communication theories, and practical skills in various communication fields.
Unknown
Associate Degree, Public Relations
Obtained an Associate Degree in Public Relations. This program focused on developing skills in public relations strategies, media relations, and communication techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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