हर्ष कुमार
@102ushar27
BA English Honours graduate with strong critical thinking and communication skills.
What I'm looking for
As a BA English Honours graduate from Delhi University, I possess a wide range of skills in language, literature, and critical thinking. My education has equipped me with the ability to analyze and interpret complex texts, as well as effectively communicate and articulate ideas.
With experience as a Chat Advisor at Concentrix, I have honed my skills in providing exceptional customer service, collaborating with team members, and continuously learning about different products and services.
I am a strong communicator with a comprehensive understanding of the English language and literature, proficient in critical reading, writing, and analytical thinking.
Experience
Chat Advisor
Concentrix
Feb 2022 - Jul 2023 (1 year 5 months)
Provided exceptional customer service through chat communication for various clients, consistently meeting and exceeding performance metrics, and collaborated with team members to troubleshoot and resolve customer inquiries and concerns.
Tech stack
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