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BBCustomer Support Specialist with expertise in SaaS and compliance.
Experience
Client Success & Platform Operations Associate
Bellawayne Consulting
Jan 2024 - Present (1 year 10 months)
Customer Support Coordinator
Sino Union Construction
Jan 2021 - Present (4 years 10 months)
Customer Support Specialist - Digital Channels
Kaihan Consulting
Mar 2017 - Present (8 years 8 months)
IT Support Coordinator (Helpdesk)
Bozac Continental
Jan 2013 - Present (12 years 10 months)
TLExperienced Salesforce Developer specializing in Apex and Commerce Cloud.
Experience
Senior Salesforce Developer
D2C Project
Jan 2024 - Jan 2025 (1 year)
Salesforce Developer
Mekanys Letky SRL
Feb 2022 - Nov 2024 (2 years 9 months)
Senior Salesforce Developer
B2B Project
Dec 2022 - Jan 2024 (1 year 1 month)
AI Prompt Engineer specializing in multi-agent systems, automation, and production-grade AI tooling.
Experience
AI Prompt Engineer
Token Metrics
May 2024 - Present (1 year 6 months)
AMI am dynamic customer service professional with a deep understanding of CRM principles.
Experience
Customer Experience Executive
Safaricom PLC
Oct 2013 - Present (12 years 1 month)
Manager
NINI’S LTD - AIRTEL FRANCHISE OUTLET
Apr 2012 - Oct 2013 (1 year 6 months)
Customer Service Executive
Client Relationship and Onboarding Manager focused on driving adoption and revenue.
Experience
Onboarding Manager
Legl
Aug 2024 - Present (1 year 3 months)
Senior Onboarding Manager
LoyaltyLion
Apr 2023 - Aug 2024 (1 year 4 months)
Customer Success Onboarding Manager
LoyaltyLion
Experienced AML/KYC and verification specialist with strong HRMS and data-management expertise.
Experience
ACHRMS Analyst, EDM Team
Accenture
Oct 2024 - Present (1 year 1 month)
Verification Specialist
Accurate India Pvt. Ltd
Apr 2023 - Jul 2024 (1 year 3 months)
AML KYC Officer
Proactive customer service professional specializing in call center operations and client relationship management.
Experience
Office Assistant
Ajeromi Ifelodun Secretariat
Apr 2024 - Apr 2025 (1 year)
Customer Service Executive
Prime Life Transformed Ltd
Aug 2016 - Oct 2018 (2 years 2 months)
FAKick-Ass Senior Software Engineer with a passion for coding.
Experience
CLSenior Software Engineer
Clio
Jun 2023 - Present (2 years 5 months)
SHSoftware Engineering Manager
Shopify
Apr 2018 - Apr 2023 (5 years)
IT Consultant
Self Employed
Senior Software Developer with expertise in backend systems and cloud infrastructure.
Experience
Backend Developer
IBM Cloud Databases
Jan 2021 - Present (4 years 10 months)
Full Stack Developer
Compose (YC S11)
Jan 2016 - Dec 2021 (5 years 11 months)
Full Stack Developer
Audiosocket
Jan 2013 - Dec 2016 (3 years 11 months)
United States65k-150k USD
Strategic operator with 10+ yrs aligning client needs with research outcomes and execution.
Experience
Territory Sales Representative
Hanesbrands Inc.
Jul 2023 - Feb 2025 (1 year 7 months)
Project Manager, Client Services
Nowsta
MNSenior Cloud Backend Developer with 14 years of experience.
Experience
Software Engineer
Postpace
Sep 2023 - Sep 2024 (1 year)
Software Engineer
Kixy Ltd
Oct 2022 - Aug 2023 (10 months)
Software Engineer
Oneclickcars Ltd
Jan 2020 - Sep 2022 (2 years 8 months)
MA
Pakistan40k-60k USD
Experienced DevOps Engineer with a strong background in Linux, Kubernetes and Automation.
Experience
Junior Consultant Middleware
SystemsLimited
Feb 2025 - Present (9 months)
DevOps Engineer
Backend software engineer building scalable AI-powered fintech and healthcare systems with measurable impact.
Experience
Node.js & Python Developer
Candidly
Jul 2022 - Present (3 years 4 months)
Node.js Developer
Albert Einstein Hospital
Feb 2022 - Jul 2022 (5 months)
Node.js & PL/SQL Developer
Trizy
Oct 2021 - Feb 2022 (4 months)
FMCustomer Experience Manager with a passion for team leadership.
Experience
Customer Service Manager
Irresistible Me
Jan 2024 - Present (1 year 10 months)
Customer Service Specialist
Irresistible Me
Jan 2021 - Present (4 years 10 months)
Customer Success leader with product management experience driving retention and growth.
Experience
Customer Success Manager
MSA IP – Milojevic, Sekulic & Associates
Mar 2023 - Present (2 years 8 months)
Product Manager
SimplyPayMe
Sep 2020 - Feb 2023 (2 years 5 months)
Customer Success Manager
I am an experienced finance professional specializing in UK accounting and bookkeeping.
Experience
Team Leader (UK Clients)
Global Infotech Pvt Ltd
Dec 2022 - Present (2 years 11 months)
Senior Analyst (UK Clients)
Corient Business Solutions
Dec 2021 - Nov 2022 (11 months)
Assistant Manager - Banking & Finance
Satya Group
Jul 2018 - Jun 2020 (1 year 11 months)
Experienced staff software engineer specializing in scalable systems and AI.
Experience
Staff Software Engineer
Seamless.AI
Sep 2019 - Present (6 years 2 months)
Senior Software Engineer
Amazon
Apr 2013 - Present (12 years 7 months)
Experienced accountant with a focus on financial analysis and reporting.
Experience
Accountant/Consultant
Self Employed
Oct 2020 - Present (5 years 1 month)
Senior Accountant
Tanchi Consulting Inc
Nov 2019 - Oct 2020 (11 months)
Management Accountant
Leinster Enterprises Ltd
Jan 2012 - Jan 2016 (4 years)
Revenue operations leader who builds automated systems, dashboards, and processes to drive growth and efficiency.
Experience
Language Consultant
Self-Employed
Mar 2024 - Present (1 year 8 months)
Manager, Business Operations
Nexon Dynamic Corporation
Nov 2024 - Sep 2025 (10 months)
Operations Manager
Hollywood Language Studio
NPExperienced program manager specializing in financial services transformations.
Experience
Program Manager
Infosys Consulting
Aug 2023 - Sep 2024 (1 year 1 month)
Project Manager
Highradius
Sep 2021 - Aug 2023 (1 year 11 months)
Manager
Capgemini
Jun 2015 - Sep 2021 (6 years 3 months)
Senior Salesforce Developer
B2C Commerce Cloud Project
Sep 2022 - Sep 2023 (1 year)
Salesforce Developer
Salesforce Project
Sep 2022 - Sep 2023 (1 year)
AIRTEL NETWORKS KENYA LTD
Mar 2009 - Sep 2011 (2 years 6 months)
Aug 2022 - Apr 2023 (8 months)
Growth Manager
Brave the Skies
Sep 2020 - Aug 2022 (1 year 11 months)
Business Development Manager
Catapult Sports
Feb 2018 - Apr 2020 (2 years 2 months)
State Street Syntel Services
Dec 2017 - Aug 2019 (1 year 8 months)
Intern
Adecco India
Apr 2017 - Oct 2017 (6 months)
Cyber Operator
Friends Cyber Café
Feb 2015 - Apr 2017 (2 years 2 months)
Mar 2010 - Apr 2018 (8 years 1 month)
Senior Software Engineer
Novotorium
Jan 2016 - Jan 2017 (11 months)
Senior Software Engineer
Modern Mobile Works
Mar 2015 - Mar 2016 (1 year)
Software Developer
iSeatz
Jan 2011 - Dec 2013 (2 years 11 months)
Software Developer
Mumms Software
Jan 2009 - Dec 2011 (2 years 11 months)
Jan 2022 - Jan 2023 (1 year)
Team Lead, Customer Success
SocialMadeSimple
Jan 2021 - Jan 2022 (1 year)
Growth Account Executive
Frontify
Jan 2020 - Jan 2021 (1 year)
Senior Account Executive
Yelp
Feb 2017 - Jan 2019 (1 year 11 months)
Freelance Software Engineer
Fiverr
Oct 2024 - Present (1 year 1 month)
Teresol
May 2024 - Feb 2025 (9 months)
Infrastructure Engineer
Cybernet
Aug 2023 - May 2024 (9 months)
Infrastructure Engineer Intern
Cybernet
Apr 2023 - Aug 2023 (4 months)
Java/PHP Intern
ESIG Software
Oct 2020 - Sep 2021 (11 months)
Node.js Developer
Deliverful
Oct 2020 - Apr 2021 (6 months)
Fulfillment Operations Specialist
Amazon
Jan 2019 - Present (6 years 10 months)
SimplyPayMe
Feb 2017 - Aug 2020 (3 years 6 months)
Customer Success Manager
BRKV Tech
Jun 2015 - Jan 2017 (1 year 7 months)
Assistant Manager - Banking & Finance
United Motors
Nov 2016 - Jun 2018 (1 year 7 months)
Finance and Administration Officer
Virgin Atlantic Limited
Jun 2007 - Aug 2012 (5 years 2 months)
Accountant
Trak Card Systems Inc
Jan 2003 - May 2007 (4 years 4 months)
Aug 2022 - Jan 2024 (1 year 5 months)
Assistant Manager, Operations
Hollywood Language Studio
Sep 2019 - Aug 2022 (2 years 11 months)
AMOnboarding Trainer
Amazon
Aug 2016 - Sep 2019 (3 years 1 month)
Software Engineer
Accenture
Feb 2012 - May 2013 (1 year 3 months)
