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RAExperienced accounting professional with strong customer service skills.
Experience
Customer Accounting
The Brick
Jun 2021 - Present (4 years 5 months)
Bookkeeper
Bernal Business Services Inc
Mar 2021 - Present (4 years 8 months)
Billing Administrator
Gateway Mechanical Services Inc
Oct 2020 - Present (5 years 1 month)
Cashier
Turquaz Kebab House Restaurant
Jul 2017 - Present (8 years 4 months)
Sales Associate
JW Research Ltd
Sep 2016 - Present (9 years 2 months)
APDetail-oriented professional with expertise in customer service and support.
Experience
Lead Esthetician & Front Desk Coordinator
Sebastian MD
Jan 2024 - Present (1 year 10 months)
Customer Service Representative
BMO
Jan 2021 - Dec 2022 (1 year 11 months)
Collections Agent
Bill Gosling Outsourcing
VMHighly motivated individual with exceptional customer service skills.
Experience
Call Transfer Agent
BlueGreen Vacations
Nov 2023 - Mar 2024 (4 months)
Bar Manager
El Kiosko 38
Apr 2023 - Aug 2023 (4 months)
Bartender
Westgate Resorts
May 2022 - Jul 2022 (2 months)
Customer relationship professional specializing in retention and account management.
Experience
Senior Process Associate
TCS Ltd.
Apr 2023 - Present (2 years 7 months)
Analyst - Learning Services
Capita India Pvt. Ltd.
Oct 2020 - Oct 2022 (2 years)
Sr. Associate - Account Management
Senior banking professional driving revenue growth, client retention and operational excellence.
Experience
Service Desk Officer
Co-operative Bank of Kenya
May 2025 - Present (6 months)
Sales and Service Advisor
Co-operative Bank of Kenya
Mar 2022 - Apr 2025 (3 years 1 month)
Sales Executive
ZRMaster's in Data Science student with expertise in banking operations.
Experience
Technical Analyst
XMLdation
Mar 2024 - Aug 2024 (5 months)
Executive Officer
Dutch Bangla Bank Ltd.
Nov 2017 - Sep 2023 (5 years 10 months)
Volunteer
COVID-19 Relief Efforts
Jan 2021 - Apr 2021 (3 months)
Dynamic professional with 16 years of experience in operations.
Experience
Remote Customer Service
DME Express
Jun 2024 - Present (1 year 5 months)
Assistant Manager
Chef O’s Streatery
Feb 2022 - Present (3 years 9 months)
Relationship Banker
WRExperienced customer service professional with a focus on training and support.
Experience
Correspondence Agent
Merchants (Division of Dimension Data)
Mar 2019 - Present (6 years 8 months)
Goodreads Expert
Amazon
Jun 2022 - Aug 2024 (2 years 2 months)
Virtual Customer Service Associate
Senior Payment Specialist focused on accurate payments, Excel, and claims processing.
Experience
LGSenior Payment Specialist
Lincoln Financial Group
Oct 2022 - Jul 2025 (2 years 9 months)
AMDelivery Driver
Amazon
Apr 2019 - Oct 2022 (3 years 6 months)
RAFinancial Processing Associate
Randstad
HMDedicated Frontend Engineer passionate about crafting exceptional user experiences.
Experience
Frontend ReactJS Developer
Novartis
Oct 2020 - Present (5 years 1 month)
Frontend ReactJS Developer
EmbedIt
Jul 2019 - Present (6 years 4 months)
Full Stack Web Developer
SUExperienced Front-End Developer with a strong background in web applications.
Experience
Cloud Engineer
Niveus Solutions Pvt Ltd
Jul 2020 - Present (5 years 4 months)
Senior Software Engineer
Novigo Solutions Pvt Ltd
Jan 2019 - Present (6 years 10 months)
Software Engineer
Customer-focused sales and warehouse professional with inventory control and revenue experience.
Experience
Sales Representative
Skillful Motors
Jan 2024 - Present (1 year 10 months)
Warehouse Assistant
CP Chemicals
Jan 2023 - Jan 2024 (1 year)
Student Intern
City of Harare
Mar 2021 - Feb 2022 (11 months)
TAResults-driven operations and revenue manager with a hospitality background.
Experience
Accounting Receivables and Credit Card Fraud Detector
Kelly Services Project with Digikey
Oct 2023 - Mar 2024 (5 months)
Remote Operations & Revenue Manager
Lucrum 7 by Dilweg
Jun 2021 - Jul 2023 (2 years 1 month)
Account Manager
KLY Medical Enterprises
Customer service team leader with a focus on performance improvement.
Experience
Customer Service Team Leader
Discover Financial Services
Jun 2013 - Present (12 years 5 months)
Corporate Specialty Inbound Call
Discover Financial Services
Jun 2013 - Present (12 years 5 months)
MMBilingual customer service and sales support specialist with 8+ years experience.
Experience
Customer Service Representative
Prime Marketing, Inc
Jan 2023 - Feb 2025 (2 years 1 month)
Sales Coordinator
Sakron Servicios Integrales
Jan 2020 - Jul 2021 (1 year 6 months)
Database Analyst
VN Global BPO
Aug 2018 - Oct 2019 (1 year 2 months)
RDDynamic Sr. Solutions Engineer with expertise in Power BI and SQL.
Experience
Sr. Solutions Engineer
Aligned Automation
Oct 2021 - Present (4 years 1 month)
Subject Matter Expert-Pay & Bill
ID-Medical
Jun 2018 - Sep 2021 (3 years 3 months)
Sr. Credit Controller
WNS
Aug 2013 - Feb 2017 (3 years 6 months)
Experienced bookkeeper and project manager in healthcare administration.
Experience
Broker Salesperson
Paramount Practice Sales
Jul 2021 - Present (4 years 4 months)
Bookkeeper/Project Manager
Southridge Dental
Aug 2006 - Present (19 years 3 months)
Associate Salesperson
Chartered Accountant and remote bookkeeping specialist delivering accurate financial reporting.
Experience
Senior Associate - Fund Accounting
SS&C GlobeOp Financial Services
Oct 2024 - Present (1 year 1 month)
Article Assistant - Accounting & Audit
Kapil Kumavat & Company
Apr 2021 - Apr 2024 (3 years)
Virtual Accountant (Part-time)
SS
Guatemala75k-90k USD
Ambitious and results driven Regional Business Development & Account Manager for a LATAM Fintech.
Experience
LATAM Business Development and Growth Manager
PAGO46
Oct 2022 - Present (3 years 1 month)
Merchant/Operations Lead
Customer service specialist with 10+ years improving satisfaction and streamlining operations.
Experience
Customer Service Specialist
Cleo AI
Mar 2025 - Present (8 months)
Customer Service Representative
Haco Industries (K) Limited
Jan 2022 - Jul 2024 (2 years 6 months)
Client Service Lead
Edgescope Logistics Limited
Jan 2020 - Dec 2021 (1 year 11 months)
Lead Esthetician & Reception Support
Blitz Facial Bar
Jan 2015 - Dec 2020 (5 years 11 months)
Sutherland Global Services Pvt. Ltd.
Mar 2019 - Mar 2020 (1 year)
Business Support Officer
CAMS Limited
Jul 2016 - Oct 2017 (1 year 3 months)
Co-operative Bank of Kenya
Aug 2018 - Feb 2022 (3 years 6 months)
Finance Department Intern
Communications Authority of Kenya
May 2017 - Aug 2017 (3 months)
Engineer, Billing
Banglalion Communications Ltd
Feb 2017 - Nov 2017 (9 months)
Webster Bank
Jan 2020 - Present (5 years 10 months)
Retail Sales & Marketing Expert
T-Mobile
Jun 2008 - Present (17 years 5 months)
Amazon
Apr 2020 - Jun 2022 (2 years 2 months)
TA Program
Amazon
Dec 2021 - Mar 2022 (3 months)
Thrive Program
Amazon
Mar 2022 - Mar 2022 (0 months)
Oct 2021 - Aug 2022 (10 months)
AJFund Contributions Processor
Ajilon
Nov 2019 - Jan 2020 (2 months)
Data/Order Entry Clerk
MBCI
Jun 2017 - Mar 2019 (1 year 9 months)
Social Dynamite
Oct 2017 - Present (8 years 1 month)
Frontend Developer
Ematix
Jul 2017 - Present (8 years 4 months)
PHP and JavaScript Developer
Smart Media
Jan 2015 - Present (10 years 10 months)
Fork Technologies
Aug 2018 - Present (7 years 3 months)
Software Engineer
Techpearl Software Pvt Ltd
Jun 2016 - Present (9 years 5 months)
Mar 2020 - Aug 2020 (5 months)
Billing Assistance Initiation and Resolution Specialist
Discover Financial Services
Jun 2013 - Present (12 years 5 months)
Inbound Customer Service Representative
Discover Financial Services
Jun 2013 - Present (12 years 5 months)
Training Specialist
Discover Financial Services
Jun 2013 - Present (12 years 5 months)
Telemarketer & Collections Agent
VN Global BPO
Jun 2017 - Aug 2018 (1 year 2 months)
SME Banking Executive
Banesco Banco Universal
Nov 2011 - Feb 2016 (4 years 3 months)
Sr. Customer Service Executive
IBM-Concentrix
Aug 2011 - Mar 2013 (1 year 7 months)
Dental Practice Sales
Apr 2018 - Jun 2021 (3 years 2 months)
Residential Real Estate Salesperson
Various Firms
Dec 2003 - Apr 2018 (14 years 4 months)
Special Events Liaison
Dignity Health Womens Care Outreach Center
Jul 2016 - Nov 2016 (4 months)
VIA Software GmbH & Co. KG
Dec 2019 - Apr 2021 (1 year 4 months)
Senior Accountant
Kiran Khimshiya & Co.
Mar 2018 - Mar 2021 (3 years)
PAGO46
Dec 2021 - Oct 2022 (10 months)
Country Manager
Pacific Credit Ratings
Apr 2021 - Dec 2021 (8 months)
Account Manager/Key Account Manager of Specialty Leasing
SPECTRUM
Sep 2018 - Jul 2020 (1 year 10 months)
Legal Assistant/Paralegal
QIL + 4 Abogados
Apr 2017 - Sep 2018 (1 year 5 months)
Oct 2020 - Dec 2021 (1 year 2 months)
Customer Service Advocate
Tala
Feb 2017 - Jun 2020 (3 years 4 months)
IMData Entry Temp
International Organization for Migration
Nov 2016 - Jan 2017 (2 months)
